Life Saver
I’ve never been the type of person to steer towards the “self-help” or “self-improvement” section. In the last year, however, I began a journey of self discovery. It wasn’t on purpose. It just sort of happened. The more I learned, the more I wanted to learn. Some things need to change entirely. Some things I didn’t even realize that I was doing. This app is so well researched and written. The content is amazing. Especially for someone like me who is usually a total skeptic. I decided to give it a shot, and I am actually seeing results. I have always been a cynic, pessimist, and grew more and more neurotic as I got older. That pattern kept growing until I would have bouts of depression that I literally could not get out of. Spirals of self destruction, and I couldn’t stop the thoughts. Well, let me tell you - the thoughts will creep up. But I check myself. It’s starting to come more naturally now. My brain is like “hey, where do you think you’re going?”, and it stops all that negative stuff in it’s tracks. I’ve never been able to do that before. It’s absolutely stunning. I can’t thank the creators enough. I wholeheartedly believe that I’ve gotten a second chance at life. Not just existing anymore. And I finally believe that I deserve it.
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Absolutely wonderful app!
I’ve been through so many apps looking for something that will support and encourage me to set goals, create healthy habits that stick, and get into beneficial routines- 3 things I have struggled and failed to achieve for so long. This app does this in such a nurturing way, easing you into it and helping you create lasting changes in your life... I wish I could afford the premium subscription as this app has begun to change my life in a major way, but the amount of work that has gone into it and the sheer quality of the content makes it a very fair price. Not only that, but it’s free functions are well worth using even without a premium subscription. I look forward to upcoming updates and more content, while embarking on new positive journeys. If I could give it more than 5 stars, I would!
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Feed back on app after 6 days of use
I have found this app to be of great value and am challenged by the app to ensure I achieve my daily goals as set for me. They are simple ones, and I feel already changes occurring with my thinking and behaviours. The app is a none judgemental way of changing behaviours, and already I am finding I am willing to accept instructions and achieve them. I do not feel like I am being nagged at or spoken down too, as is a common trait of humans who want to see me change, but after a while, I am not listening. With the app, a bond is already established. To some reading this you may feel I have flipped my lid, however already 64% of workers surveyed trust AI over their manager. Perhaps AI is already smarter than we are giving it credit for. I am not surprised; AI is already replacing middle manager roles.
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Good idea, terrible sales user journey
This app was suggested to me as I use elevate which I enjoy. I tried it and I thought it was ok, but stopped using after a couple of days. While it does say the yearly subscription fee on purchase, I did intend to cancel. I was a couple of days late and forgot to do so and there is no way to cancel there after and was charged the annual £36. I think this is a horrible business model and I have now lost trust in this developer. I really think there should be a less harsh payment system for this. So many people have fell for the same trap and it really is a horrible feeling, especially when your not actually using the app. This is not a sustainable way to treat potential customers who are not sure if they want to commit. It’s also completely hypocritical to design an app that’s about improving your daily habits and positive mental state, by making people feel conned and ripped off. Surely you want to build a brand based on trust and customer loyalty, not just a bunch of one off payments by people that never recommend it and actually advise against using it. Sort it out, make a cooling off period, and don’t continue like this, it’s horrible.
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Response from developer
Hi there, we're sorry to hear this and we appreciate your honest feedback. The trials are optional, and if authorized, then we make sure to state that it auto-renews unless canceled beforehand via iTunes. Please let us know if you have further feedback by completing the form via hello@thefabulous.co
Awesome App!!!!
I can’t say enough about this app. I’ve been in therapy for years for some losses etc. I’ve currently been enrolled in a DBT course,8 weeks to get through 4modules. You can’t reach knowledge or gain enough practice to be great at this in one course. This app you have here is the perfect in between classes to work with as extra coping mechanisms.. it brings in soooo much helpful information for personal care and development. It’s very easy to use. For me, it is not overwhelming, you can do as much or as little as you want during the 3 parts of your days. It has given me more practice in becoming one mindful where everybody should learn. This mindfulness can be done in 5 minutes or less or longer. It’s giving your mind a break. Instead of racing around thoughts, you learn to focus and remain calm. The meditations here are very easy to sit back and listen. I’ve even been so relaxed I fell asleep which is very hard for me to do. It has done wonders in just these few days to work with your app. I love the challenges! I also like the way you can choose what you want for your daily routine. If what you offer isn’t enough you provide a way for us to add our own routines in, if it’s not working on the list. Thank you so much for offering this FABULOUS app.
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Terrible company and customer service.
This company is in the business of stealing people’s money. Not only is their app ridiculously expensive, they don’t offer refunds for accidental auto renewal, or if you did not like the app. EVERY other company I have ever had experience with will offer refunds if you are not happy with their service, if it did not meet your expectations, and especially if you were accidentally paying for an app for an entire year beyond when you ever even opened the app. It is clear to me that they cannot afford to be in this business if they are going to rob their customers of their money when they aren’t happy with the service. Again, I have experience with many many apps and services and everytime I have asked for a refund I get it, no. questions. asked. The fact that this company has the audacity to tell me they are keeping my money when I don’t even have the app still downloaded on my phone is mind blowing to me. Get out of this business, you aren’t helping people, you are robbing me. My auto renewal was on Dec 30th and I emailed them days later. they are keeping my money for the entire 2020 year. I could understand if they maybe kept one month but refunded me the rest but to keep this ENTIRE year of my money when I’ve been very clear with them I am not using this app is just ridiculous. Do not support this company, they clearly do not care about their customers whatsoever.
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Fine app, way too much clutter.
My annual subscription for this app is about to expire and even though I kept up with it for the better part of the year, I’m not going to renew. This app utilizes some great techniques for motivation and accountability but it ultimately dogs itself down with too much content. It is constantly putting more and more information in your face about things to read and new challenges to accomplish and so on. It’s not abnormal to open the app in the morning to begin my morning routine and be confronted by two or three messages that I have to swipe away or close out of or decline just in order to use the app. Every time you finish a routine, which it encourages you to have three routines in a day (morning, afternoon, evening), it loads a motivational picture that you then must click out of to use the app again, and you have to wait a few seconds for it to even be close-able. I don’t need three motivational messages a day. So all in all, this app could benefit from simplifying its UI and content a bit. Being encouraged occasionally with small messages or goals or streaks along the way would be helpful, or at least the ability to customize or opt out of most of these features. Maybe I’ll check back in a few years.
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Don’t bother with the free trial
Would NOT recommend!! business model runs on tricking ppl into free trials. Would rate 0 stars if I could, signed up for a free trial ( did not find it useful) tried to cancel the day it was ending and they already charged me. Now I am stuck with the subscription for an app I don’t want. Total scam
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Response from developer
Hi there, we're sorry to hear this and we apologize for any misunderstandings. The trials are optional, and if authorized, then we make sure to state that it auto-renews unless canceled beforehand via the iTunes. Please let us know if we're able to assist you with anything by completing the form via hello@thefabulous.co
Good but...
This app is really good but, there’s little things that bother me a lot. Per example, I accidentally checked a habit as done that I didn’t do, and then I wanted to uncheck it, because I didn’t do it. Instead of the app letting me uncheck it, I get a pop up saying I can’t uncheck it. Are you serious?! You’re going to implement a pop up saying I can’t uncheck a habit I didn’t do, but you’re not gonna actually let me uncheck it?! That’s beyond dumb! Also this might be just me, but I can’t find a button anywhere to create a routine. Look, I love this app far too much to stop using it but you need to fix these kind of issues, they do add up to real nuisances! (My actual review for this app is 3/5 stars, but I put it at one star because only 1 star reviews are the only one to get responses from what I’ve seen. I’ll bump it up to a 3 star if I get a response, and if the unchecking issue gets fixed it’s a five from me!)
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You don’t *have* to sign up for the 7-day trial
Lots of reviews here from people complaining about being charged a subs fee or not cancelling in time. If you’re just checking out the app to see whether it’s for you, DON’T press that big, bright button when you get to the 7-day trial splash screen. Instead, look for the discreet cross at top left of the splash screen and tap on that. This will cancel the splash page and allow you to continue the set-up process as a free user. Once beyond that, all the paid options are clearly indicated and optional.
It’s disingenuous of the app makers to design a set-up process that funnels users into signing up for the trial, making it look like this is the *only* option. Continuing with the completely free version (no subscription and no trial) should be a clearly indicated alternative for newcomers. If the app is good enough and its locked features appealing enough, users will want to try the subscription option anyway. As it is, the subtle trickery leaves a bad taste. And that’s a pity given the care and imagination that appears to have gone into the app’s features.
Another criticism: on first opening this app plays strident music. That is, before you’ve had a chance to change any internal settings. That’s just bad form. Especially for an app focused on wellbeing. Surely the makers are aware that random, unwanted music is not conducive to calmness of mind and general wellbeing?
It’s disingenuous of the app makers to design a set-up process that funnels users into signing up for the trial, making it look like this is the *only* option. Continuing with the completely free version (no subscription and no trial) should be a clearly indicated alternative for newcomers. If the app is good enough and its locked features appealing enough, users will want to try the subscription option anyway. As it is, the subtle trickery leaves a bad taste. And that’s a pity given the care and imagination that appears to have gone into the app’s features.
Another criticism: on first opening this app plays strident music. That is, before you’ve had a chance to change any internal settings. That’s just bad form. Especially for an app focused on wellbeing. Surely the makers are aware that random, unwanted music is not conducive to calmness of mind and general wellbeing?
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