A disappointing return
I’m not saying developers shouldn’t charge money for premium features - just make it worth the money you’re charging. I was considering buying premium when I rejoined so I could finally access the Sphere stuff but finding out I have to pay for features that are pretty essential to the app and previously free just put me off completely.
I’m so sick of self-help apps shoving outrageously expensive subscriptions down the throats of people who just want to get their life on track. I’ve seen this on anything between weight loss apps to ones that are supposed to help you manage your depression and anxiety. It’s sad to see an app I enjoyed so much in the past join them. Time to find an alternative.
Great for starting routines
The only thing that bugs me (and why it’s not a 5 star for me) is that the app creators use premium membership subscription as an incentive for doing well in your routines. Eg “oh wow, good work you’ve unlocked an awesome offer, get premium for $xx a year, this is really rare!”. It makes me not want to upgrade because what are they going to incentivise with if I was a premium member? I feel like they should keep the two things seperate.
Fraud
Appalling customer support.
This app has caused me more stress than I started with.
Update: Still haven’t gotten my stolen money back, and I don’t believe there is any real staff for customer support. They are now ignoring me.
The app is fine, helpful; but I tried the trial, canceled my subscription, and was still charged. I don’t have what they have taken my money for, I still have the “standard free plan” and I have contacted the company and got a generic response that tells me my email was not even read.
They still have my money and now have not replied to me after showing them the proof of what they have done.
Response from developer
👋 Hello, and thanks for your feedback! We'd love to hear more about your experience at hello@thefabulous.co
A ploy to data mine - or worse!
I get it that these apps exist to buy and sell our data. I can't believe I fell for it though - it asked for a goal commitment by touching the screen. It dawned on me once my brain fart was over that it was also acquiring my fingerprint 😳 (required a sustained three second hold while it read/recorded my print). It's NOT worth it people. Learn from my stupidity! THIS is more important than the hundred bucks they're going to steal from your credit card.
I dare the developers to explain themselves by responding.
Response from developer
Hey Patricia and Steve, we're sorry for the misunderstandings. We make sure to state that the free trial or subscription can be managed at any time and provide the steps for cancellation at the time of signing up and on our FAQ, accessible in the app and on our website. Additionally, we do not collect fingerprint data; this is impossible because there is not a fingerprint scanner in the middle of your phone screen. If you have any further questions or concerns, we’d love to hear from you at hello@thefabulous.co 😊
Charged me for a yearly membership without asking
Response from developer
Hello, thanks for the feedback! Sorry for any misunderstandings- we make sure to state that the free trial or subscription can be managed at any time and provide the steps for cancellation at the time of signing up. Please reach out to us at hello@thefabulous.co if you have any further feedback 😊
Best app on my phone
Now, because of Fabulous, I have routines that I follow each morning, noon, and night that I customized to fit my interests and time schedule. I always remember to brush my teeth btw, along with many other things I used to struggle to do, and I’ve become more aware of my feelings, and my goals. I even feel that I have become more ambitious. I’m honestly super glad I got this app, and not only that, but I also highly recommend paying for the subscription. Through that, I got access to meditational practices, the ability to customize my routine, start new interests, and build many new habits besides the first sets. I just want to say, thank you so much for creating this app!
Rip off
Response from developer
Hey there, thanks for taking the time to leave us some feedback. Unfortunately, it’s App Store policy to pre-charge before the end of the free trial and this is something we have no control over. We recommend reaching out to them regarding this. Please reach out to us at hello@thefabulous.co 😊
So far, so great!
so until then...
This is a life changer
5 Stars: Helpful and Available
- Super helpful, does exactly what it says it does in its description and more. Challenges are easy at first and gradually accumulate, but by then it won’t be a huge struggle.
- So many journeys and resources available, for free. It’s so rare to find these nowadays - quality apps that give you what they advertise, without having to pay just to get more than a teaser. You don’t even need an account.
- No ads! Like the above, this is so rare nowadays. I really appreciate not having distracting ads when the goal of the app is just the opposite. It shows that the devs have really thought it through and aren’t just in it for the money.
So grateful for ‘Fabulous’ - and respect for the developers.
If you are reading this review, definitely give this app a try. :)