Wish I could afford this
Response from developer
We understand that affordability can be a concern for some users. Fabulous offers various subscription options to cater to different budgets. We're constantly working on improving and expanding our offerings to make them more accessible. We appreciate your feedback and hope that you'll consider giving Fabulous another try in the future. The Fabulous Member Care team.
Really useful tool, bloated with different premium feature adverts
The one thing I find annoying about Fabulous is that despite being a paying customer, I have to scroll past adverts for features of the app that I’m not interested in - for instance the real-life coaching. I already have an ADHD-specific coach, who I am happy with, and am also very happy using this app to track my routines. I don’t appreciate being bothered about paying for a Fabulous coach more than once.
Generally a really invaluable app for me that I would recommend to others, just a few niggles.
Response from developer
Thank you for your feedback! We're glad to hear that Fabulous has been a useful tool for you in tracking your routines and staying focused. We understand that the advertisements for additional features can be bothersome, and we apologize for any inconvenience caused. We appreciate your recommendation and will take your feedback into consideration to improve the user experience. If you have any other questions or concerns, please don't hesitate to reach out to us. The Fabulous Member Care team.
Extremely dodgy
App pricing seemed reasonable in the App Store, and I downloaded it to try it out. As others have said, it’s intentionally designed to make you think you have to commit to a plan just to try it out. And the plan in the app was 4x the price of what it said in the App Store. Not good.
If you click and close that window, you then immediately get offered the app at a far lower price (pretty much the original advertised rate), albeit with a shorter free trial. But then if you select that like I did you start getting pestered straight away with offers of “upgrades”. All of this before you can even take a basic look at the app and see what it’s like.
After far too many pages, offers and prompts in the way of trying the app I decided to cancel. Only you can’t from within the app or the App Store. So from there I go to the (awful) website and cancel. Now I get offered an even lower price option and hassled not to cancel. As well as pages that look like you’ve cancelled, until you scroll down and find the “continue to cancel” button.
After you cancel you then get an email offer for a 30 day free trial instead of the original 2 weeks (then 1 week) offer.
Incredibly disingenuous, and an absolute mess. Looks very clearly designed to trick people into overpaying. Stay away.
Response from developer
We apologize for any confusion or frustration you experienced. We strive to provide transparent pricing and a seamless user experience. If you have any concerns about managing your subscription or billing, please visit our Help Center at help.thefabulous.co for assistance. We appreciate your feedback and will take it into consideration as we continue to improve our app. The Fabulous Member Care team.
Life Changing
Response from developer
Thank you for your amazing review! We're thrilled to hear that Fabulous has had such a positive impact on your life. We appreciate your feedback and suggestions for improvement. We're constantly working on new features and updates, so stay tuned for future enhancements. Keep up the great work with building those good habits and developing a better mindset! The Fabulous Member Care team.
Used to be better - not easy to use or customize some things even with full subscription
Whatever has happened over the last couple years has turned this into a frustrating app to use. The Home Screen is way too cluttered with things from other tabs like your journey, there’s a lot the app just does and there’s no way to customize it, so it ends up feeling messy. You can’t control images, sounds or voices when you’re in a routine which would be really helpful. Honestly, this app is starting to frustrate me when it’s supposed to be making things easier. Really regret getting the subscription again when it’s taken a downward turn.
Good concept for the app still, just functionality/smoothness and customization isn’t there and has seemed to get worse. If someone wants to point out a way to change the voices or clear up the home tab that would be great.
Response from developer
We're sorry to hear that you're experiencing frustrations with the app. We appreciate your feedback and understand that customization options are important to you. We're constantly working on improving the app and your feedback helps us in that process. For specific instructions on how to change voices or clear up the home tab, please visit our Help Center at help.thefabulous.co. We're here to assist you. The Fabulous Member Care team.
Don’t download this!
Response from developer
We apologize for any inconvenience you experienced. The Fabulous app offers a 7-day trial, and to cancel the subscription, you can visit our Help Center at help.thefabulous.co for step-by-step instructions. We are here to assist you. The Fabulous Member Care team.
Scam, stay away!
Response from developer
We apologize for any inconvenience you experienced. Our team is here to assist with any subscription or billing concerns. Please visit our Help Center at help.thefabulous.co for assistance. We appreciate your feedback and will continue to improve. The Fabulous Member Care team.
Make sure you cancel off their website or you’ll be charged.
Response from developer
We're sorry to hear about your experience. Managing subscriptions can be done on our website. We understand your frustration and appreciate your feedback. If you have any other concerns, please visit our Help Center for assistance. The Fabulous Member Care team.
Charged without knowledge
Response from developer
We apologize for any confusion. For information on our pricing and renewal policies, please visit our Help Center at help.thefabulous.co. The Fabulous Member Care team.
Don’t do it
They use numerous strategies to achieve this. It’s incredibly hard to cancel. The subscription may not show on your Apple Store account making you think it’s been cancelled successfully. But no. You will still get charged. You have to find their website (which you have never seen before) and somehow you have a subscription there. Even there, the cancellation process is once again designed in such a way to make you think you cancelled half way through but you have to keep looking for that tiny “confirm cancellation” button which will be hidden at the bottom of the screen. It is designed that way on purpose.
Just stay away from this app.
