Leave a Review Planned Parenthood Direct℠
So far so good!
This was my first time getting on birth control. But I had been wanting to. I didn’t know where to start and how much it would cost me. I was interested when I saw an ad for another company that offered the same service but I didn’t really feel comfortable with it until I saw that planned Parenthood also offered the service. I decided to go with planned parenthood. I paid for the three months ($75) on Monday morning, had the video call a few hours later, and received my pills on Thursday afternoon! The nurse practitioner was very friendly and took the time to answer ALL my questions. Very happy!!!Show lesskimkim122
Highly disappointed
It all seemed so easy. Give them some medical history and they send you birth control. No need for anyone to touch you. I had a great experience on the previous app. But unfortunately the clinician that received my application this time was as unhelpful as can be. She first told me that I could only receive a certain type of pill due to my medical history and would be switching me, then on the FaceTime call she did not remember that she was going to switch me to a different pill. She then called me back after hanging up saying she would switch me to the new pill and did not inform me about the new pill. It did not have placebos and will make me miss my period. Two things I never said I wanted. I have completely wasted $60 due to her error. There is no refunds and nothing she can do about her error. She also lied to me saying she told me I wouldn’t have a period on this new pill, had I heard that I would have stopped her. I’m now going to use a more knowledgeable app for my birth control needs.Show lessraeannez
Developer Response
Thank you so much for sharing this with us. This is definitely not the experience we are looking to provide. Please contact our customer support team, they will work with you to make this right. Visit plannedparenthooddirect.org/help.I highly recommend this app
Ive been getting my birth control from Planned Parenthood for about 3 years now and each time around November/December I have to go in for an appointment to renew my pills for a years worth I get really bad anxiety because I never know if ill be able to get someone to drive me since I’ve never gotten my license and because i dont have insurance and am now too old for the program they offer im also worried about the price of my prescription. When I found out about the app I was so happy and so relieved. I was able to order my prescription without having to visit the clinic and the clinician that helped me was incredibly nice and approached any questions they had for me in such a warming way. I received my pills in about a week and the price was surprisingly cheap as well. 3 months for $75? What a great deal! I will definitely be continuing my use of the app for as long as its up and running. Their security for user safety/privacy is also a big plus for those in less than desirable situations.Show lessCrimisaur
Developer Response
This is wonderful, thank you for sharing! We are so glad that the Planned Parenthood Direct app met your expectations.Very easy to use and trust worthy!
Before downloading the app I had already planned to set up an in person appointment. Once I called them the lady I talked to recommended downloading the app since their location was far from me. It’s super easy especially if you just need birth control. All you have to do is download the app do an online doctors visit, they’ll ask you a few questions that they’d ask you in person. You pay $15 for that doctors visit and within a matter of one day your prescription will be approved and processed to any pharmacy you want. I definitely recommend downloading this app.Show lessIdk. I hope
The new update was frustrating
I used the older version of this app and although that one wasn’t the most intuitive, it got the job done. I used it for about a year and got my birth control refills right on time and never stressed. But when this app came out I noticed that I didn’t get my refills, I forgot my login info so I tried to reset my account but I didn’t get any emails. There was no number to call for tech support so I just called the general PP helpline, they couldn’t help me out with this app but we’re still understanding and helped me set up an appointment. The entire process has stressed me out, what was helpful about this app was that I could order birth control from home and get it quickly but it seems like they lost my info in the transfer. I had recommended the old app to a lot of my friends so now I feel bad that they might be in the same boat as me. Next time you do a big update give instructions for how we can continue to use your service!!Show lessBrblle
Developer Response
Hi Brblle, We're so sorry you're having a difficult time logging in. Unfortunately the old app accounts aren't carried in to the new app. This means you'll need to create a new user name and password. We're very sorry about the inconvenience. If you need further help, please submit your information here and our Customer Support team will assist you: https://www.plannedparenthooddirect.org/help.htmlIf available in your state, try it!
I’ve been a long time supporter of Planned Parenthood. I donate monthly and am vocal about my love for the services that are offered. However, using this app is actually the first time that I have personally used its services and now I feel even more passionate about supporting this amazing organization.
I’ve been on birth control that was prescribed by my primary care for about a year. The birth control has worked great for a large amount of my needs, however it is very expensive even after my insurance. Turns out my insurance covers little to no amount for “non necessary birth control”. Because of Planned Parenthood, I am able to pay the same amount for 6 months of birth control as I was paying for just one previously, all without the hassle of going to the pharmacy and dealing with appointments.
I was a bit nervous because being in Utah meant that I had to have a video chat with a physician after filling out the in app survey but the physician who helped me choose what was the best option was kind and made me feel very comfortable. If you are lucky enough to be in a state where these services are offered I say try it. And thank you all at Planned Parenthood for making these services available.Show lessKatee Scarlett
Developer Response
Hi Katee, thank you so much for this wonderful review. It's fantastic to hear that you found the app to be affordable – that's definitely one of our goals! We greatly appreciate your ongoing support!So Friendly and Convenient
Maisa Le is the sweetest and and most friendly doctor ever! We had a video chat for my BC pills and she made me feel so comfortable like I was talking to a friend. This app is truly amazing! I love that I can have these services right at home! Especially with a busy schedule like mine, I don’t have time to go visit a doctor so they make any arrangements to fit your needs! This was the first time I am using planned parenthood app and I am truly happy and impressed with the professionalism and so easy to use! I will let my friends know about this innovative and easy to use app!
THANK YOU PLANNED PARENTHOODShow lessReviewerjess
Hope is here (but not everywhere with THIS app)
Considering what health care is like for those without insurance and the threat to women’s healthcare overall- before you give a poor rating for this phenomenal option of health care to many like myself- realize there are different ways to access PPH care- ***this app is only available for certain options in certain areas because of Local (and federal) regulations, please check for your situations ***
-Hats off to PPH. As a Floridian-no office visit fee to restart my birth control nor figuring out when I could pencil in the appointment in person.
-I Answered a survey- chatted virtually with a dr in Seattle to cover all bases and received 3 months of b.c. In a discreet package with condoms to boot for about 70$.Show lessrlwFL
Really convenient!!!!
I was looking for online birth control because I have a really busy schedule and don’t have time to go to a doctor for it & I don’t have insurance as well. This made is so simple, quick and affordable. Definitely got my birth control less than two weeks since I made he account. The lady I video chatted was super sweet and informative I felt like I was at an actually doctors office. Thank you for making this available it’s making a huge impact on women’s health. The app offers more than just birth control so definitely check it out.Show lessKim8997
