Linear Smart Garage Door User Reviews

Linear Smart Garage Door
Linear Smart Garage Door
GTO Access Systems, LLC

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Leave a Review Linear Smart Garage Door
  • Not good but has potential

    The features, when and if they work, are nice and convenient. At the moment notifications are not working on either of my wife or I’s iPhone XS, both on the most recent iOS. It’s a shame because it’a nice to know when either one of us gets home or leaves.
  • Sluggish to setup. Finally works

    Not the easiest thing to setup. A few things. If you use a mesh system or have repeaters unplug all but the one nearest to the opener. Otherwise it can’t keep finding the correct repeater.

    Next, during setup after you have gotten the wall keypad into the setup mode and you’re about to go forward on your phone to continue, be sure you’re near the opener - not the wall unit. Otherwise it won’t connect well to the opener WiFi when you go to continue setup.
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  • Works great

    I don’t understand all the negative reviews on this app I’ve had this downloaded and been using this for about a year now and it works great. I use it when we go for walks and don’t want to bring my keys and I can easily open our door from my app, it triggers the door within a second or two simple as that.

    I have a 10 minute timer set so if our garage is left open it will close within 10 minutes. Tested this while I was doing some yard work last month and sure enough it closed at 10.
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  • Needs a refresh

    I’m a builder and used Liftmasters in my homes in the past, including my own. I started using Linear and liked how quiet the motors were and the local installers pushed this brand. I then put it in my own home and after using it am greatly disappointed. Does the garage go up and down, yes. But it is lacking a lot of small nice features that I’m use to having and the app is very poor. It needs to be overhauled and add some basic features like it’s competitors have been offering for many many years.
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  • Connected?

    After a difficult process of trying to connect to my Xfinity Wi-Fi, the product has supposedly connected to my network but when I go to open the app and use it it just keeps loading. The Wi-Fi symbol on the garage home pad is lit up green but it does not work at all. Which is a big disappointment since I really wanted it to be connected to our network so that I could keep track of when the door opens and closes.
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  • Almost there!

    I too tried to connect this to the door 3 times to no avail. I started reading reviews on this app and saw a response from the manufacturer to let the app access your location always. If that doesn’t work then to restart the app. Voila! Worked the first time after I allowed the app to always know my location. Awesomely quiet opener. Note to the app developer... Add this key detail to the add device tutorial!!! 1 star off for the hassle.
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  • Was ok, now it’s not

    I’ve had my garage door / opener for around two years now. It was originally very tedious to connect to my wifi but once I finally got it connected it worked ok.
    Over the last month or so it has been really slow to connect (2-3 minutes or more) even when I’m right next to the opener and my wifi router.
    At this point I would have to advise against purchasing any garage door opener that operates via the Linear app.
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  • This app is crap

    That’s all I have to say on this matter. Never connects. Says it can’t find our network even though everything else in the house has no issue connecting. FIX IT! Or just delete the damn app from the store.
  • App is not dependable

    The app is a piece of crap. Bad job developers.
    First to create the account, it took about 30 attempts. Finally the account gets created.
    Now Connecting the wall station is another big project.
    Connected to the wall station as per instructions on the app. The wall station went green but there is no device added in the app. Tried resetting and connecting 3 times but still the same.
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  • False Advertisement

    Although the app is fully functional and I’m able to control the doors/lights, one of the selling points was that It was compatible with google home.

    It doesn’t even show up as a linked service for me to add in the google home app. I’ve tried calling tech support for Linear and they tell me it should work and try to give me instructions on how to search in the google app. I know how to link devices in the google app, and I’ve never had any problem finding a certain app there, so this seems more like a problem on Linear’s end.

    Is this a glitch or should there be a different name I should be typing into the google app? Please inform us, or remove that advertisement of it being smart home compatible.
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