Leave a Review Linear Smart Garage Door
Badly Designed App
If you keep the notifications on, it gives lots of unnecessary events. There is no way to configure the level of notifications. Either you get bombarded by every little thing or you don’t get anything at all. I wish developers read this and make some useful updates. I hope they can give notifications when garage door is left open for long time.
App is slow to start and respond. Every time you close garage using app, garage door beeps for long time loudly. Very annoying!!!Show lessanmolratan
WiFi connection dropped after just one day
Initial connection to my Nest WiFi router was easy and took less than 20 minutes even with all the misleading directions from the app. I was happy for a while. But when I woke up in the morning I saw that the WiFi connection is already dropped and I couldn’t find a way to get it connected again.rogch
Terrible app - would rate zero if possible
Terrible app that seems more like an afterthought than anything else. Case in point, they released a new version two weeks ago but whoops, left out the auto trigger settings that lets the garage door open when you leave your house and open when you arrive home. My guess is it will be months before this is noticed or someone cares enough to actually fix it. I even tried calling “technical support“ and got a ton of runaround. Linear is the owner of an entrematic but entrematic partners with GTO, or something like that, and each company blamed the other company.
If you want a Wi-Fi garage door, get one from a well reviewed brand.Show lessmillrbrew420
Works as expected
I’ve been using the app since November 2019. It works as expected. It did take me a couple of tries to get both garage doors to work but once set up it has been rock solid. I’d love to see an Apple Watch app to go with the phone app.phoenixwtc
Works okay now
Works okay, iOS 13.3. Have Linksys mesh at home. Two doors. We’ve had the system over a year. Seemed the app was buggy initially, but working fine the last few months. I just open and close the doors and lights with the app. I haven’t used the geo fencing. I wish it had and Apple Watch app.
Update: still working well for the last 4 months. Currently June 2020. Using the system on a iPhone X and XS.Show lessAzuramoth
Developer Response
We appreciate the feedback. Currently, we are working on a solution to better implement user login. As a temporary workaround whenever login issue happens, please double tap the home button and kill the app. Relaunch the app and your login credentials should be automatically filled.App doesn’t connect
The app does not connect to bell internet. It says it connects and then when you go through the app it says no devices connected. Needs to be updated as it does not work at all.a.clark92
Nice App!
I just had a new Linear door installed and am very impressed by how quiet it is. Installing the app and connected door to internet was a little challenging. After reading the reviews about connectivity I was nervous about it working. Once I started trying to connect app to door and then to internet, I started getting internet connection failure notices. This went on for several minutes. As I started to get frustrated, I powdered down my iPhone and powered it back up. The app then was able to connect and the rest of the setup was a breeze. Once it was working, I set my wife’s phone up instantly.
Nice app. Can turn lights on and off and close and open door. Works great!
Four stars just because of the initial connection issues.Show lessPRIRacing37
Should be Better
It’s 2019, and in the age of the “smart home” when things should just work, this app falls way short. It always logs you out, and will tell you your system is “offline” when it isn’t. I’ve even had instances where it wasn’t opening the door, so I used the RF door opener, only to have my garage door randomly open 20 minutes later... a serious security concern. It is obvious this company cares little about their image as they will not address these concerns. Buy a different garage door system.
Edit: You guys should really consider an option to choose what notifications are sent. I really don’t need to know that the light turned on or off.Show lessDffgjhddxcbhfds
Developer Response
Hello Dffgjhddxcbhfds, It sounds that you may have gotten hung on a previous session, using the old socket connection. To ensure that you're on an active connection with your garage door, do NOT keep the app running in the background for long periods of time. You can simply kill the app and relaunch a fresh session before trying to operate your garage door.Why no HomeKit integration?
Simple and easy app to use. Connected quickly with my home network and has reliable operation. My only, big, gripe is that it has no integration with HomeKit. Would be nice to not have to use multiple apps and have everything within my home app. Your product is the only one that won’t integrate with it. It is almost enough to make me ditch the opener and go with a brand that will.Show lessRightIsRay
Great app...I don’t understand the bad reviews
Often times an app gets bad reviews simply because users may not fully understand the app or not follow the instructions exactly in configuring it. I think this is the case with the Linear garage door opener app.
I've read all the negative comments about how this app will not work with an Orbi Mesh WiFi router, but I have one and it works perfectly. In fact, the app is very impressive in how it can be configured to include display of the light or not, and other features regarding adding other users to have access by simply adding them as a "member" and them downloading the app.
The setup was very simple and straightforward...only three steps and the opener was connected to my Orbi Mesh WiFi router and working perfectly. It not only provides remote open/close control of the garage door, but notifies you on your iPhone if the door has been opened or closed. This is a great addition to a home security system and also serves as a reminder when you're miles from home and wonder "Did I close the garage door?"
I'm very pleased we purchased this particular Linear garage door opener. It's quiet, works flawlessly, and the WiFi feature is very helpful.Show lessLarry.McJ
