Pottery Barn User Reviews

Pottery Barn
Pottery Barn
Williams-Sonoma, Inc.

Reviews Summary

Top reviews

Wonโ€™t let me sign in

At first this app worked perfectly for me and my fiancรฉ ! Soon after it wouldnโ€™t let me sign in. Saying that there is no account matching my email address ! But when I put it in my browser the website works perfectly with my password. Please fix this! I get married in 2 weeks and want to track my gifts!!!
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Terrible app. Wonโ€™t allow you to log in

I havenโ€™t been able to log in to the app, but can log into the website with no problem

Password error

The app will not let you log in even with correct credentials. Customer service was hilariously inadequate, essentially telling me to just use the website.

Canโ€™t log in.

Can log in fine on the website, but not the app.

Disappointed, can't even log in

At first I was excited to try and use this app. I was not even able to log in to the app at all which was disappointing. I even had to change my password several times thinking I typed it in wrong. It still did not recognize me even as an account user. Sad to say I won't be using this app or the registry service from here.
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Will not let you log in

Don't use the app, use the mobile website. It's your best bet. Login information works fine with the mobile website but not the app. Will be removing this app from my phone.

Far behind other registry apps

The Pottery Barn registry app is a pathetic excuse for an app. You cannot add items to your registry via the app, you can only remove. Currently, I am unable to login with my same information as always. My login works on the website, but after 6 months of using the app, no longer works. More headache than itโ€™s worth!
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Canโ€™t sign in

I canโ€™t even sign in to my registry. Works on the website, but not on the app.

Minimal Functionality

You can't add items to the registry online with this app. It's for in-store scanning and editing pre-existing registry items only.

Won't open - crashes

Can't even open the app. Crashes every time.

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