Leave a Review Mastercard Airport Experiences
Excusas y ningún lounge acepto
No me dejaron entrar a ningún lounge de Miami, una vergüenzafepifer
Atendimento Lounge de Miami compartilhado com a Avianca
O serviço do lounge de Miami compartilhado com o Lounge da Avianca é péssimo. A atendente é muito mal educada e da primeira vez que eu tentei usar ela me barrou dizendo que tinha um voo da Avianca naquele horário e eu não podia entrar pois meu voo era Latam. Ela me deu à impressão que era um favor que ela estava fazendo para o Mastercard. Da segunda vez foi a mesma atendente mal-educada e eu não fiquei. Só usei a sala na minha terceira tentativa.Show lessAngela Pastorini
Developer Response
Olá Angela Pastorini e obrigado por seus comentários. Para qualquer dúvida, entre em contato connosco pelo telefone +1 214 617 9011 ou pelo correio eletrónico loungekey.support@airport.mastercard.com. Obrigado, SamanthaExcelente servicio
Es el mejor servicio en tus viajesFrey25.
Problema de Registro
No pude ni registrarme, todo fue complicado, no estan bien explicados los campos, desde el nombre de usuario y sus reglas ..ni siquiera para el teléfono...Clayopi
Cadastramento
Demorei muito para conseguir registrar meu nome de usuária, pois as explicações não são muito claras.
Tentei 2 vezes e fui tarifada 2 vezes ($1,00)
Solicito que registrem que não pode haver espaços entre os “caracteres”, pois custei a “ descobrir” que o meu erro era este...
AbraçosVera d'
Ezeiza
Lounge star alliance NO disponible antes de 22:30hs y sujeto a espacio!!!
Eso no es Servicio Mastercard Black.
Por favor me avisan de cambios.
SldsXrxOXd
Info on app is not accurate
Info about access hours / rights is not up to date.G4110592
Developer Response
Hi, that's disappointing to hear. Could you send us an email to loungekey.support@airport.mastercard.com , with the details of the lounge you're referring to so we can check this with our lounge partner. Thanks, MyaGoing round in circles
This app is useless it tell me I nee to update but sends me to the same out of date app on AppStore.. search does not provide any other version. I am so frustrated, this is just poor !!!!aaaaaarghhhh!!
Developer Response
Hi, please email us at appsupport@loungekey.com, including your reviewer name, what device you’re using, what version of the MasterCard Airport Experiences app you’re using (to be found in Settings), what version of operating system you’re using on your phone (settings>general> about), what language your phone is set to, your user name & any error messages you’ve received. Please don't reply to this message with this information. Many thanks, LeahUseless app
The app is a joke. It wants to update. Link to app does nothing. Disappointedtvhugdfvjugvhub
Developer Response
Hi, please email us at appsupport@loungekey.com, including your reviewer name, what device you’re using, what version of the MasterCard Airport Experiences app you’re using (to be found in Settings), what version of operating system you’re using on your phone (settings>general> about), what language your phone is set to, your user name & any error messages you’ve received. Please don't reply to this message with this information. Many thanks, LeahUseless out of date app
Found my lounge key app no longer works as it is out of date. It asks me to download a new app and the link provided asks me to download iTunes Store app.
I manually search and find this app which also does the same thing.
Waste of time.StormriderX
