After three years and still no improvement
Started using this app when my son was a lion and now he’s starting his year as a bear and yet the app still doesn’t seem to be of any use. Nothing syncs, any updates I try to do involving my scout cause the app to crash or produce an error message. I can’t even update his profile picture. Very disappointing that such a giant organization as the Scouts can’t get a a decent app.
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How did this app get worse?
As of update 2.5.9, I cannot even log in now. Forget about not being able to view any advancements when you are blocked by “Invalid Token” and “Organization_ID” error codes. At this point just start from scratch and make a new app. I don’t see how this could be salvageable with repeated failures to achieve even basic functionality.
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Many bugs and many unusable features
The app has MANY bugs which render a good number of features unusable or require inconvenient workarounds. I often must abandon work started in the app because some bug prevents me from completing it.
I consider the app to be useless or worse because of the wasted time and have stopped using it.
Not recommended.
I consider the app to be useless or worse because of the wasted time and have stopped using it.
Not recommended.
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So Disappointed
App has never been terribly stable, but at its best at least it was better than the website. Now it’s just dead. When I open the app, it tells me I need to download the latest update and directs me to the App Store.
When I arrive to the App Store, it shows I have the most recent version, and directs me to “Open” the App. And when I do open the app, it tells me I need to download the latest update! Even after deleting and reinstalling the app, same cycle of nonsense and it never opens.
When I arrive to the App Store, it shows I have the most recent version, and directs me to “Open” the App. And when I do open the app, it tells me I need to download the latest update! Even after deleting and reinstalling the app, same cycle of nonsense and it never opens.
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It works fine.
I enjoy all the features of this app, and it will work for what I need it for, as of now. The only issue that is apparent to me at this time is that you can only view rank requirements for Scout-First Class. When you try to go to Star ranks, it freezes the whole app. So while it works, it could use some improvement.
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No option to add photos like the webpage does.
My preference for advancing is to just add the document, photos, or comments to whatever requirement and letting the adult leaders take it from there directly. But this app doesn't allow me to at least add photos or comment. For example, the website does allow you to do both. If the BSA wants to advance technologically, they first need to make it easier for us to share the evidence for the requirements. This app should also have a digital book of the different manuals too.
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Mostly ok but serious login issues
I can track one of my childrens progress with merit badges, but my second scout I cannot login unless I go through the parent connection. When I click her profile under my scouts, it just says loading experience. This has been going on since day 1 despite updates. Doesn’t seem to like having multiple scouts.
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Can’t submit requirements
I have tried over and over again to submit my son’s requirements through this app, and every time I get the same error message “Unable to submit adventure requirements. Please try again later.” So I just have to go to the scoutbook website to actually do it - which is always a pain to find where the requirements are there. I do have the most recent update for the app, and always get the error message.
Please get this fixed. The submissions for adventure requirements is the only reason I am trying to use this app.
Please get this fixed. The submissions for adventure requirements is the only reason I am trying to use this app.
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Needs to be fixed
App was working fine the morning of April 2, 2022. Out of no where, it starts giving me an error and refuses to let me add the scouts progress. It’s been 10 days now and still is giving an error. Very frustrating. I love being able to have an app to keep track of their progress but the past 5 years have been a constant fight to get the app to work correctly. It would be nice if the could add a link to maps or something when posting camping and hiking adventures.
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Garbage
Can never seem to get the app to perform as needed. Impossible to update my son’s achievements, which is half of what I was told is the point of the app. Have tried uninstalling and reinstalling to no effect. When I bring it up to local leadership I’m told it must be something I am doing wrong since it works fine for them. I have a Masters in Data Intelligence. I think I know a badly designed app when I see it, so stop blaming the user.
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