App had been great… until now
So I have used this app for a while & always found a work around for glitches in the past, but now the app is useless for me! My son earned 1st Class rank & now that I need to look at Star rank, it will not open the requirements! I’m hoping there’s a fix soon because I have already made sure I’m on the latest version - I always have to delete & reinstall instead of it just giving an update option which is another complaint!
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Unusable
This app appears to be so slow that it is unusable. In the event that I am able to get to my scout’s current rank, expand on the requirement, enter the date it was completed, and press submit I’ll receive an error message of some sort.
The error message isn’t the most frustrating thing though. I have tried multiple times but just getting to the opportunity to get the error feels like a triumph because the steps in between are so unresponsive.
This is easily the worst app that I have ever used and it was so promising. It should probably be removed from the App Store because I don’t think it was ready for wide usage.
The error message isn’t the most frustrating thing though. I have tried multiple times but just getting to the opportunity to get the error feels like a triumph because the steps in between are so unresponsive.
This is easily the worst app that I have ever used and it was so promising. It should probably be removed from the App Store because I don’t think it was ready for wide usage.
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Hard to use
Difficult to navigate, search option is worthless. Pretty much all the BSA computer sites or apps are trash. Adding advancements is awkward and it seems like a mobile app should be usable from a phone. It doesn’t tell you what the error is with something, just really a poor user experience. It’s possibly the worst app I’ve ever used.
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New User
I didn't install the app until this past week and it has worked ok for monitoring my Cub Scout. I was able to find things easier in the app than on the scout book website
Crashing
I have been trying to upload information about a badge that my child I can not do the electives as soon as I click on anything it kicks me out of app. I have twins so I able to log on child information in the other have been trying for 2 days and just keep getting kicked out. I deleted app and reinstalled hoping that would fix it. Have turned phone on and off have sent 2 email and still nothing.
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Lots of Little Problems
I’d recommend using the Scoutbook website and then adding it I home screen to use that as an applet instead of this app, although that has its problems, too. Any of the logging features are more trouble than they are worth. I hope the team has the budget and support it needs to make this a great app.
Forever hopeful this app improves.
Forever hopeful this app improves.
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Updating
This app is great but recently it hasn’t let me log in because it needs to be updated. But when I go to update it, it won’t let me. I just shows the option to open the app where the update button normally is. That could just be a problem on my end but if it is on your end it would be great if it could be fixed. Other than that I love this app!
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Update to update
Edit: Newest update fixed the problem. Thank you. Adjusted rating.
0 star for the newest update. Download the update. Open app. Asked to update again. Press update. Brought to App Store to be presented nothing to update. Will not update. Deleted app. Redownload. Same story.
0 star for the newest update. Download the update. Open app. Asked to update again. Press update. Brought to App Store to be presented nothing to update. Will not update. Deleted app. Redownload. Same story.
App is not working consistently
I have updated the app, yet it continues to tell me to update. The link leads me here to the App Store, which tells me I’m up to date!
The developers responded to update the app. I don’t think I was clear enough above. I DID update the app. Then went back and tried to open the app and it still said it was on the old version. When I went back to the App Store, it said I had a current version. I now have to uninstall and reinstall to see if that corrects its.
The developers responded to update the app. I don’t think I was clear enough above. I DID update the app. Then went back and tried to open the app and it still said it was on the old version. When I went back to the App Store, it said I had a current version. I now have to uninstall and reinstall to see if that corrects its.
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Would be great if it were stable
I would love to track my scout’s progress, but I have had two major problems: 1) the app continually crashes when I try to log in. It seems the only way I can get into my account lately is to delete and reinstall the app and log in fresh. Any attempt to log in after that, and the app will just crash at the login screen. 2) when I was *able* to log in, I went to look at my Scout’s rank requirements, but for each rank I opened, it automatically set it to 100% complete (I did nothing) even though he is nowhere near complete for those ranks. The details show he has many requirements that are not complete. My SM was very confused, as was I.
**Update 08/23: I updated to the newest version and it still crashes when it tries to bring up the google account login pop-up screen
**Update 08/23: I updated to the newest version and it still crashes when it tries to bring up the google account login pop-up screen
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Response from developer
Try updating to the latest version. I think your problem will be fixed :)
