Malaysia Airlines User Reviews

Malaysia Airlines
Malaysia Airlines
MALAYSIA AIRLINES BERHAD

Top reviews

Updated and no longer able to search flights

Latest update has stopped the flight search capability. You can no longer choose to and from countries. Please fix.

Response from developer

We sincerely apologize for the inconvenience caused. Thank you for your feedback. Fixes is the on the way. In the meantime, you may try to reinstall the app.

Slow, buggy and poor experience

Is one of the worst app for an airline. New user registration is a nightmare and did not work after trying several times. Data entry screens to create a new user acct are buggy. Whoever is the quality control mgr for release of this app should have been fired.

Response from developer

We sincerely apologize for any inconvenience caused. We will look into this matter. Thank you for your feedback.

No issues

Straight forward. Some screens take a second or two to load. In fact the app was better than the website in my opinion.

sends spam notifications

buggy app that abuses notification privileges to send SPAM

App doesn’t work

I can’t login. I enter my information, but it doesn’t log me in. Info is all correct. It doesn’t even tell me my login info is incorrect. Please fix this app.

Quite easy to use with a few glitches

I downloaded this app as I could get cheaper fares than going on the main website.
Easy to find flights, the different fare options and optional extras but don’t take too long or you get timed out.
Also when it comes to payment details and you want to review what you are purchasing don’t click the back button or the X button - you could go back to square one and have to start all over again.
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Cannot sign in

Please fix the Sign In with Apple feature. It doesn’t work. The button is unresponsive. Thank you.

Do not use - the App or this airline

I booked business class fares to Indonesia and was quoted a price in GBP. When I had entered all of the booking details, the App would not let me pay in GBP but only showed several other currencies including EUR and USD. I chose USD and my card was billed in GBP for an additional 10% above the quoted price. And impossible to get through to their Global Call Centre to query issues.
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Doesn’t work - utter trash

Downloaded and immediately tried signing up and it says it doesn’t work and needs “to be upgraded to the latest version”

Air Malaysia are obviously falling to pieces if they can’t even have a working app for passengers to log or check in. Junk!

Buggy app, not ready for prime time

App asked me to give mobile number to send OTP, but didn’t give any button to proceed. Only button is resend OTP. So you’re stuck in resending the OTP forever and you can’t login to use the APP.

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