Leave a Review Hostaway Channel Manager
Report Writing Assistance
I had a problem with getting my Hostaway Financial Reports to balance correctly.
Safna from Hostaway was knowledgeable, efficient , pleasant, and most importantly extremely patient with me as she assisted me to build the formulas correctly in the Financials and Coupons menu, within the Settings Menu.Show lessJAndree Smith
Billy V
Beyond helpful in with an extremely frustrating situation. He was really patient as I was pulling my hair out and he managed to get me dialed in, in more than one area!! I’ll be keeping my conversation thread with him as I navigate through hostaway.KeelanLJ
Excellent Service from Billy
The support this team provides is truly amazing.
Billy has been excellent. He is patient and works through my challenges. This software gave me an additional $1500 in bookings In the first 10 days and I still have channels to add.MiniMobileALMogul
Great support!
If you have any problems with the app you’ll get the help you need Billy V was great. Thanks!MMMasoud
Best-in-class customer service and robust PMS
I have been using Hostaway for the past 3 years. I cannot count how many updates and new features have been added since then. Hostaway is a company that really cares about customer service, and is always improving their services. The interface is extremely user-friendly, and they have a wide range of partners/apps we can connect to.
But most important, the support team is extremely knowledgeable and attentive to the customer’s needs. I have communicated a lot with Shakira and Guru in particular, and both are very patient (I am not a very Tech-Savvy customer), make themselves available whenever needed, are knowledgeable and come back to me in a timely manner whenever they cannot fix a problem on a call.
The only thing that is missing is a call center where we could get help right away by calling the team instead of opening a ticket and wait for an answer that can sometimes take a few days.
Overall, I’m extremely satisfied with their service.Show lessMelissa from Humming Host
Customer support always helpful
Safna has been wonderful to work with, she answers my questions in a timely manner and is very professional. She sends additional information to help me navigate through hostaway well!tmjcjp
5 Stars
Shakira Mohammed is amazing and works supper hard. She is thorough and works very well in tough situations. Extremely knowledge on the site and doesn’t rush you. I wish I could call her every time I have a problem💃🏽 ! Thank you.elle.abraham2
Shakeel
You are awesome hope to do business with you guys for years to come.Docjo3686477669886
Billy was great!
Great application with fantastic support. I had a question and was able to get Billy on the phone almost instantly. He was extremely helpful.Mbihc
Billy was Excellent!
Billy was very helpful during my tutorial helping me get my Verbo integration complete. He was very patient with me when I did not understand the entire process and walked me through everything step by step in a clear, concise and timely manner.thiccdaddy68
