Disappointed
Amazing shoes but my shoes aren’t tracking anymore. Had my shoes about 8 months. I’m really sad I loved seeing how much I walked at work. I tried all the instructions and now it can’t even find my shoes. Bummer. Back to Apple Watch it is.
Wish it worked
I love the idea. And at first it worked. But my last 3 pair of shoes will not sync and now even the older ones don’t count steps.
Wish they could fix it.
Wish they could fix it.
App not working
I have several TRAQ shoes that I enjoy wearing and the app has worked on every pair until this month of July 2021. My shoes are not any older than two years. So disappointed!
Horrible App
I bought sandals. They worked until 10,000 steps and then quit working. Also bought another pair of shoes. The app will not recognize those either. Uninstalling the app and reinstalling is worthless. Contacting customer support is useless. You get the same canned answer each time. Don’t waste your money if what you want is the tracking.
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Worst shoes ever
I brought this shoe last year 2020 and loved that it tracked your steps. It worked for 6 months and totally stopped. Could not get it to work again and did everything the company told me to do. Will not buy any more of these shoes. I should have given it a zero rating but that was not a choice.
Shoes will not sync with app
While the shoes themselves are fine I am disappointed that they will not sync with the app. There is no troubleshooting help anywhere on line and Algeria has not responded to the email I sent them over a week ago. So, shame on you Algeria. The only consolation is that I bought my shoes on closeout so I didn’t pay full price for them. And, they are super comfortable.
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App Doesn’t Connect
I purchased the Traq shoes for the looks not realizing that it had a built-in pedometer tracking. Anyway, I’ve done everything I can to connect the app with the shoe with no success. Thank God I just wanted the shoe for it’s beauty and healthy walking features. I would be furious if I purchased the shoes for the Traq capability. My rating is for the app and the Traq feature, not the shoe.
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Great shoes - terrible app
I purchased my first pair of TRAQ shoes a few years ago and was thrilled with them. I loved the way the chip communicated with my phone. However, the pair I bought in the middle of last year never communicated properly, and the pair I just received today won’t even connect to the app. Very very disappointing.
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Step counter does NOT work
Alegria shoes are the best for comfort. This so called technology does not work. Counted 12 steps and stopped. Restarted, reinstalled, checked Bluetooth. Deleted shoes and tried to reload. DOES NOT WORK. Buy the shoes for comfort only, NOT for the step counter.
Crap
Why does it say free but then charges me a little over $16? And then doesn’t wanna work with my shoes I paid almost $130 for?
