User Reviews: Launch Credit Union

Launch Credit Union
Launch Credit Union
Launch Federal Credit Union

Reviews Summary

Top reviews

  • Launch review

    Everyone in the Launch Credit Union couldn’t be nicer, and helpful. I always look forward to coming in to do anything. Merrily Troiani
  • Launch federal credit union bank user:

    I love launch bank
  • Great customer service

    Everyone that I have had the pleasure of talking with is super courteous and professional. I will be moving most of my banking through here
  • THANK YOU FOR ALL THE YEARS

    I have been with “Launch (“KFCFCU”) since 1989 always been there for all my banking needs even when I lived out of state😎👍
  • App does not work at all

    Ever since they delivered their big update the app has completely stopped working you can’t access anything without being directed to an infinite loading screen until the app ultimately crashes out really shameful seeing how the previous version worked perfectly.

    UPDATE: Now once you somehow manage to get into the app as soon as it recognizes your Face ID it instantly crashes back to your Home Screen, so disappointed
  • Exceptional customer service

    Every time I go into my launch branch great customer service
  • Poor notifications.

    Can you guys please fix this issue. I’ve written a bunch of times already. Notifications do not pop up unless you click on the app. I’ve been to a local branch already and verified all notification toggles are in properly.

    Notifications such as when a transaction is made, only shows when you click the app. Only then do you get banner notifications on the phone saying a transaction has been made and current balance. It’s useless to have notifications if I still have to go to the app.
  • App need serious work. Unstable

    This app locks up frequently and has issues with dialogue formatting, navigation, settings, no 2FA support. It’s pretty meh for a banking app.
  • Hate it

    I liked your old version. I hate signing in on every screen. It doesn’t even work half the time.
  • Does work

    I can’t log into the app. when it asks me to sign in it just freezes.

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