Bring back the old app
This app doesn’t work. Rarely can I get past the summary page - the app freezes as soon as I log in. I can’t log out, see my account information or perform any functions. This is garbage.disappointed foe
Luv Launch
Personable service, concern and care for members10Kim10
A second chance at life
Launch Credit Union has restored my faith in humanity. From the first day opening an account they treated me like a person no matter the amount of $ I had to start. My credit was unestablished and poor to say the least. They help me not only establish but a plan to increase my credit, refinanced my car loan, reached out to me with ways to save me $. I am truly greatful and had no idea there was a credit union out there that was truly for the people.Marc Pascarell
Love the new App!
I was happy with the previous app, but really like the new updates. I was a little frustrated when I first logged in, since I was used to how the old version worked but you added some great new features, like being able to block and unblock my cards anytime. I also like that I can now see the cleared checks. In the old app the image was too small, you fixed that in this new version.Fields of Dreams
Update
The new update for this app is horrible! The original was just fine and working just fine. The old saying if it ain’t broke don’t fix it definitely applies here!Jessey2573
New Update. Big Problems!
Ever since this new update, which looks great and introduces being able to digitally cash your check. I have been unable to even sign in. I’ve been signed in twice since it updated and it worked fine for that day. But as soon as I attempted to use it for more than looking at my account balance I had to sign in and it all broke. I had the Face ID on the first time because I figured it’d be less hassle than signing in everytime but when it broke and wouldn’t let me sign in I restarted my phone a hundred times and redownloaded the app a hundred times until it finally worked again. The second time I didn’t use Face ID because I figured that’s what broke it but obviously to no fault it wasn’t. Now I’ve tried the same things I tried last time and still haven’t been able to log in on the app to even be able to easily check my balance. I am still able to log in online and it even tells me that I’ve logged in all those times that I’ve tried on the app but all the app does is sit at a loading screen until it cancels out and makes me try again. Very disappointed and hoping it’ll be fixed.DallasBou
New update
I’m loving the new update.Trephanie
5 star
I have banked with Launch for years. Gotten car loans, set up new accounts when gifted; and They jumped right in when I got scammed and was afraid my info was with the scammer. Their personnel is always kind, understanding, efficient and professional. I would highly recommend them. ❤️Mollie McGhee
Nearly useless
Another pointless “improvement”. What moronic developer buries the log off button?
I suspect that my credit union out sourced its IT to some 3rd party. As a result, support is terrible, the UI is garbage, and every ‘update’ makes it worse. Too bad as I like Launch FCU (and CUs in general).Jrb1953
Service
Your staff is awesome here in Rockledge. To name a few Adrian, Connie, and Karen.
The only negatives are I am unable to deposit Money Orders thru the ATM and on too many weekends the ATM is unavailable. Perhaps this is a Brinks problem ( not filling to weekend and holiday limits) which is higher vs regular weekdays. I don't like having to drive to Merritt Island or Melbourne, to perform transactions. Why does transfer payments to my Visa from my checking account take 2-3 days to post causing additional interest to accrue?
You were (1) of the financial institutions that were here for us during the COVID19 rush, panic, etc. and I appreciate and thank you for that
Thanks for listening👋I'll wear a crown
