Works for some but not all banking type transactions and services?
I’ve used this card for quite some time now. I switched for a short while to another banking app, not gonna say who (chime) but they tried to rip me off for an entire paycheck and I left! Came back running to intuit! I’ve had fraudulent charges here once, and intuit quickly flagged the transaction stoping further transactions and canceling card. The transactions still went through however :(! But, I was refunded in a timely matter although I had to jump through their hoops :( you have to post mail a letter to them providing I guess a paper trail that you are serious about the dispute? I didn’t understand why this was necessary but I ended up with a refund!
The new card came VERY quickly as well! Surprisingly fast! With that other banking app (chime) it took literally 12 days to get a néw card from them!
Like I said some times banking feature work, other times (or banks?) don’t! Apple isn’t compatible with Turbo? Weird right? Anyway! Aside from the $4.95 monthly fee for using this service I have no issues with Intuit’s “bank-like” service. But get no illusions, IT ISN’T A BANK! And like other “banking apps” they are simply out to make a buck off ya just like the banks and every other money service in the world. Except Chime they are free right? Lol!
The new card came VERY quickly as well! Surprisingly fast! With that other banking app (chime) it took literally 12 days to get a néw card from them!
Like I said some times banking feature work, other times (or banks?) don’t! Apple isn’t compatible with Turbo? Weird right? Anyway! Aside from the $4.95 monthly fee for using this service I have no issues with Intuit’s “bank-like” service. But get no illusions, IT ISN’T A BANK! And like other “banking apps” they are simply out to make a buck off ya just like the banks and every other money service in the world. Except Chime they are free right? Lol!
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Unable to save credentials
Am I the only one bothered that I cannot save my credentials even after reinstalling and retyping and re checking the “remember me”?
IRS Card
For a card that the IRS issued just to get a refund it does way more than ever expected! Great job and thank you for the extras you provide as it has helped me countlessly.
Horrible
Well I moved my psycheck to my vault (900$)
And it said it posted but didn’t show up so my money just disappeared and I called customer service and they said they were working on it it’s been over 12 hrs and i still don’t have my money super mad about it
And it said it posted but didn’t show up so my money just disappeared and I called customer service and they said they were working on it it’s been over 12 hrs and i still don’t have my money super mad about it
DOES COME WITH MONTHLY FEES
This card is an absolutely horrible service. Has taken me months to cancel it and I lost 40$ after all the fees it cost me to withdraw and cancel my account. Absolutely terrible costumer service. They are all foreign and have no idea how to help you. They can’t understand you and hung up on me most of the time when I tried to ask simply questions about their service.
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THE WORST-super frustrating
This bank is the worst. I had a dispute and was told after 10 business days that if a decision was not made that a credit would automatically be provided. 15 business days later still no credit. I keep getting sent through hoops and transferred to a department that I later found out does not have access to phones because they are a “back end” department. They “escalated” my claim and said I should have an update within 24 hours turns out that means 3 business days since their hours are 9-5. -this is after finding out my claim has been extended to 45 days. After explaining their policy to them multiple times and showing proof that I am clearly eligible I am still being told I have to wait. The icing on the cake is I reached out to the merchant for the despute and was told that they haven’t heard anything from the bank. DO NOT BANK WITH THEM.
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Way more Hassle than it’s worth
Not a secure place for your money by any means!!! Customer Service is an absolute joke. They have the absolute LONGEST waiting period to release funds or return funds. Even if it’s an authorization reversal IT CAN (& OFTEN DOES) take 10 BUSINESS DAYS before that money is available to you again!!! It just seems CROOKED since NO money ACTUALLY left their banking institution but was just “set aside” from customers account to ensure funds available when merchant finalizes payment requests!! SO THE MONEY IS STILL WITHIN THEIR CONTROL & SHOULD BE SIMPLE TO JUST PUT BACK INTO ACCOUNT!!! Most banks & credit unions policy is within 3-5 business days holds will be released....so this policy just seems extensive!!!
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Card Hacked!!! Whatever you do do not get this card.
HONEST REVIEW:
I have a traditional bank and this card/app!
My account was hacked and account was fully depleted!!!! The compass sending me through hoops even though I called them to advise them that the card may have been compromised. They advised me that they would turn off the account and block all transactions and send me a check in the mail for the full amount that they were able to verify was still in my account. 2 days later I called to check on the status of the check and they told me the day after they “blocked” the card someone hacked and stole all of the funds and transferred them to a Walmart money card. Of course I am livid because this was completely avoidable by Green Dot/ Turbo Tax card because they should have locked the card as promised! Now I am being sent through hoops to file a dispute!!!! It’s been almost 3 weeks and every customer service rep has been rude and disrespectful!!!! I am out of my money and yes it was a substantial amount!!!!
I have a traditional bank and this card/app!
My account was hacked and account was fully depleted!!!! The compass sending me through hoops even though I called them to advise them that the card may have been compromised. They advised me that they would turn off the account and block all transactions and send me a check in the mail for the full amount that they were able to verify was still in my account. 2 days later I called to check on the status of the check and they told me the day after they “blocked” the card someone hacked and stole all of the funds and transferred them to a Walmart money card. Of course I am livid because this was completely avoidable by Green Dot/ Turbo Tax card because they should have locked the card as promised! Now I am being sent through hoops to file a dispute!!!! It’s been almost 3 weeks and every customer service rep has been rude and disrespectful!!!! I am out of my money and yes it was a substantial amount!!!!
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Overall it’s good
I have used this for about a year now. It works like a bank for the most part. You can send money back and forth like Chase on the app itself with some verification. You can also use PayPal and Facebook pay. However, it doesn’t work with Venmo or Cashapp. There’s an atm fee unless you’re at a participating CVS or other participating companies. I can receive direct deposit on it but I’m still unsure if you can load physical money/ checks onto your card from participating companies? I am able to use this account to pay bills and what not like a bank’s debit card and that’s why I have stuck with it.
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Can’t get in my card
Several times it won’t let u in your card it be stuck on the get started page sign up that’s so annoying especially when u have to get money out of your vault please fix
