Leave a Review Optimum TV
As far as an app goes?
If I’m rating my experience using this app, I would have to give it 5 stars. The app is convenient for what I need. I can take a dump and not miss a second of my favorite show. I never know where the TV remote is but, I always know where my trusty iPhone is at all times. The remote control function of the app is a priceless luxury especially when kids fight over who wants to watch what... Executive decision right here with the iPhone app. As long as I don’t have to call customer service or stand in that line that seems to take an eternity to get through, I’ll be a satisfied customer.Show lessBubba_D_Kushman
Buggy app
The app, or system, is buggy. If you try to log in with info you know is correct, you can't. And if you try to change your password, even though you pass the challenge, you can't. You get an error and advice to contact them some other way than the app. Also, at log in, the link for logging in and remembering password falls below the keyboard so you can't use it. Completely unnecessary because they could just put the logo at the top instead of centering it, and everything would be visible.Show lessAhleena
No stars
Optimum/Altice is the worst service provider ever. Internet drops frequently and randomly. The call desk if you ever get through to a real person is not helpful. I’ve discussed this with other users about their experience with Optimum Altice and other services. The best summary is that Altice is PRIMITIVE in its interface and searching capabilities compared to other providers. FIOS, Xfinity are infinitely better. However, some of these other services may not be available in the area you live in. Optimum should find its place as a low tech, primitive provide with minimum support for people who are OK with paying a low price (which it is not at the moment). I’d gladly pay more for reliable, modern service. If you have the option for any other service, don’t choose Optimum. We call it Suboptimum. And are planning to switch to FIOS, the only other provider, as soon as we can.Show lessSuboptimum
Needs a tweak
Solid app, does what you’d expect with some glitches along the way.
One suggestion - please make the menu bar (time/date/battery level etc) disappear when watching videos in fullscreen on iPad. This is a standard feature for every other video player app.Gregory. K
