Poor
The app will not open. Blank screen
App won’t open
I have tried for three days and app won’t open.
Not Working
The app is not working. Just gives a blank black screen. It is IMPOSSIBLE to get anyone on the phone who knows how to speak English or how to fix the issue.
I agree useless
I’ve been using the app for a good year work beautiful until now. It won’t let me into the account. I I get a guy not very good English. He must’ve said. I don’t know to me at least eight or nine times to where I want to go through the phone and choke him like why did you pick up the phone if you don’t know what you’re doing people call with questions you should have the answers they told me to delete my asp and re-open the app at the App Store. The App Store doesn’t do that if you’ve already got it, I deleted it
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Can’t get into my account
Same here I have been trying to open this account for two days and it won’t open they evadentally don’t know how to fix it
Just trash all around
App is trash just like the company.
App not working!!
You log in and you get a blank screen!!! How do you expect people to make payments?!?
Using app
Love this app ! So easy to use, look at statements or print them . Manage acct details . So easy to pay and go paperless. Even customer service was very helpful and professional and they understood immediately what problem was and took care of it. Excellent app .
Useless app
This app is useless. I tried to set up an account so I could pay my bill without having to mail in a check. I clicked on the account setup link and it goes to a blank page. And it doesn’t do any good to call their customer service number. You get someone who barely speaks English and is unintelligible to boot. And what you can understand is rude.
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App
The app will not open half the time. I’ve tried for two days to open the app and it will not open.
