My registration was deleted
After I registered to create an account, I went back in and found out the whole account was deleted. They can’t find it. I’m not sure what’s up with this app. It makes me suspicious. Specially, when you give your Social Security number on it.
App doesn’t work
I upgraded my phone to iPhone 15 plus because my 14 pro max shattered, since upgrading, this app doesn’t work on the newer iOS system, you would think that a credit card company would keep their app up to date, so now my main goal is to get my card paid and cancel it, I don’t want a card you can’t use an app with, to much hassle.
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Nothing Happens
Been using the app for years with no real complaint. Had to update to a new phone since 7 was no longer supported. Now I try to enter the app and just get their logo. Noticed the app has not been updated in over a year. Really disappointed.
App will not even open now
I have been using the app without problem (well not necessarily without and definitely not the best app by any means, but it would get the job done) for a long time and now it just has a white that says Fortiva and doesn’t ever do anything else. Something needs fixed ASAP!!!
The worst card out there!!!
The only credit card company that doesn’t allow you to set your own monthly automatic payments. They only allow you to pay minimum or full amount. You can make payments any other time. But why make it so difficult. Just let customers set the amount they want like all other credit companies do. Get with the times.
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Horrible
For two months now I have been unable to use the app to make my monthly payments. This makes things incredibly difficult. It’s almost as if they don’t want you to make your payment. I would expect more functionality for a credit card application, but this just falls short and is sad. Likely going to cancel my credit card as soon as I get it paid off if I can make a payment. I even had issues going onto their website from a link that they texted me and my payment never went through. It just sat there spinning, saying it was submitting and that did that for 30 minutes and nothing ever happened. It makes me very nervous.
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Close my account
Due to me trying to pay off my balance and my payment was returned twice. Still do not know why the money sat in my account for two weeks. I was charged a late fee, and then I made a third payment of just $500. After about two weeks of waiting to see if I would have an available balance it was still $0. I called customer service and they told me my account was on hold due to suspicious payment activity. So not only does this company not want your money for your payment they penalize you for making your payments. After being told my account was under review just for simply trying to pay the card off I told customer service to close my account. I am not going to go through rejected payments, and also be punished when the money was in my account for two weeks but the payment got returned twice. I do not have any issues paying anything else from this account it has only been this payment I have had issues with. I will not be doing business with this credit card company ever again. Good luck to anyone who chooses this credit card. Keep an eye on your payments and make sure they post to your account. If it is taking to long to have available credit something is wrong and you should call customer service. Customer service has always been helpful, just have issues when it comes to making payments and using the credit.
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Terrible
I have not been able to login through this app for more than a year. When you pull it up, it just stays at the loading screen and so I have to go to the website to pay my bill every time.
Not too good
The app does not always “open”! Very irritating as then may have to go online! As a new customer I’m wondering why BNk of Missouri isn’t taking corrective actions with developer on this app. If they run the bank like the app then forget this!
Not opening
I’ve not been able to open the app in 3 months. I can click on it and it will go to the load page and it there. Nothing happens after that.
