Providence User Reviews

Providence
Providence
PROVIDENCE HEALTH & SERVICES - WASHINGTON

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  • This app needs a lot of work

    If you are like me and you usually see doctors outside of a primary care dr ( like gynecology, dermatology) this app is very frustrating to book appointments trough.
    The search function doesn’t work when you are searching by name. Even if you’ve seen them before they don’t show up on the main appointment page to book an appt with, only your primary dr does.
    It’s also very frustrating for same day care. There’s a button that leads u to believe you can schedule virtual urgent care, but I tried multiple times and the app said “sorry we’re closed” even though I was well within the hours it showed in that message. It also provides a number if u need assistance, when u call it its a voicemail box that hangs up on you…every time.
    I ended up going through CVS Minute Clinic as a result.
    Do better Providence!
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  • Great app!

    It’s great to find all of your information in one place very easily including test results, and being able to message your providers who get back to you promptly. You don’t have to sit in the queue on hold waiting to speak to someone who is busy helping others. Love it.
  • Love the new app!

    So much easier than going to the website and logging in then searching through the menu to find what you’re looking for. On the app. I have access in one second and everything I’m looking for is right in front of me. Great job, Providence! ❤️
  • Don’t know yet

    I just unloaded and linked Providence My Chart to another My Chart, and Providence already wants a review. I’m sure I’ll like it just fine, though it tells me that several screenings are overdue.. But they are not. I’m all up to date on everything, so it would be nice if my info were synced.
  • Womens check up

    The doctor was extremely professional and informative. He took the time to listen and address the issues that he was qualified to do. I would highly recommend this professional for any woman that needs care.
  • Thank you Providence!!!

    I am truly grateful for my PC and her Team of Doctors,PA’s, Medical assistants. Everyone at Providence is amazing. I feel like they truly care. Providence’s and their team of Doctors surgeons and office staff, did in 5months what my previous insurance couldn’t get done . I’m about to have a long needed surgery. Everyone is always so helpful and nice,considerate. I could really use many more positive words to describe them all. I really can’t Thank you all enough!!! I’m more than satisfied I’m over ther the moon with this insurance and their Doctors, and staff!!! Again Thank you!!!
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  • A little hard to figure out but good

    Once I figured out how to use it, I liked it because I could ask specific questions. And I would call the office I wasn’t always sure if I was getting the correct answer because sometimes I would get different answers to the same question. So this is great.
  • My Chart Test Results

    This is a great tool for patients to have, to be able to know their test results as soon as they are available. There might be a time a doctor doesn’t get back to a patient when they wanted to, and the patient now has results and can ask further questions if needed.
  • Urine test

    I was there all but 15 mins in the lab first floor. I guess I dropped my parking ticket putting on my visitors sticker because I didn’t have it when I left. Couldn’t find it in the short distance that I had walked to the lab from check in. I was disappointed that I had to Pay $18. The parking attendant even remembered me. 🧐
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  • Very happy patient…

    I’d just like to say that Dr. Graham, is the most talented doctor I have ever met, it is a privilege to be under his care. His knowledge is incredible. I knew when I first met him that he was incredibly smart. And it is truly a privilege to be his patient. The keeps a close eye on everything about my health and body. I would also say , Providence is lucky to have him as a physician. His staff are also true professionals in their fields. All very personable and professional. I would like to see all of them, recognized by Providence, for all of them to receive an increase of pay 50 K each for all staff members, and 100 K plus for Dr. Graham. Would be nice to see and hear that the races were put into affect the first of next month. signed.
    You are very satisfied patient,
    Aaron Maleeah
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