Leave a Review Providence
Can’t make a virtual appointment
I’ve been trying for months on and off to schedule a virtual appointment. No matter what I do, when it asks me to verify myself before moving forward it says user error saving. I’ve deleted the app, reinstalled it. Tried calling providence, they transferred me to their IT department who never got back to me. I miss the old virtual option, it actually worked. Would love utilize it again someday, but no one can seem to help me.Show lessBVintageLove
Cost Effective, Reliable and Fast Service
I’ve used this app today and has been truly amazed with the convenience. Not only is it cheap, this tool was absolutely helpful! Thank you Providence for embracing technology and for also making this service available to more people that can’t afford doctors visits or any huge medical bills.khaepasao
Developer Response
Thanks for your feedback. Great to hear you had a good experience.Get over it
I’ve been reading the reviews below, and the one thing that struck me was the people offended by a cross. I’m a long time employee of Providence, and at the same time Agnostic. It’s a Catholic based organization, and if you are offended by that, then good luck. I’ve never been made to feel uncomfortable at work, but if a cross offends you that much, good luck.Show lessCommissioner Gordon 94
Professional and proficient
Went in for a wellness check up with Dr Kooser and he was very nice and he thorough with his questions. I’m going to keep going to him, he’s honest and seems very sincere. Drew blood for labs and results were posted in my chart that evening. Very easy to understand and no waiting.rwinrain
Beyond frustrating
Difficult to set up. Apparently anyone who has a December birthday is ineligible since the app refuses to recognize it as valid. Supposed to be convenient but after 45 minutes trying and tech support holds..until it becomes after hours then cuts you off... it’s obviously not a priority. I guess to see live people and getting the entire family sick from being in a waiting room truly is only optionShow lessj.t.76
Wow! Super fast and effective
I used the “Virtual visit” portion of this app to have a diagnosis for my red, inflamed eye, and it worked really well. Instead of having to book an appointment or drive to a clinic and wait, I talked to a very friendly knowledgeable NP, and was diagnosed on a video call. Easy and quick and painless. Kudos to Providence for providing this service, keep it up! 👍🏻Show lessWolfstar2
Very poor
I agree with the other comments that this is a total loss to iPad users. The developers reply that it is designed for phone use. That is noted, but perhaps they should reevaluate their market. Most apps of substance are developed with the flexibility to be of use on either platform. I have an iPhone, but prefer to get this kind of info on my tablet. So, I’ll go back to myChart which has a few issues of its own, but its user interface is far superior and I don’t think I’ll miss any of the features on this poorly considered product.Show lessghhfdseer*bnmooouytdw
Dr Review
I can always trust that my doctor will give me the proper medical needs every time I go in… She’s upfront and honest and tells me what I need to do which is very appreciative to me because my time is valuable as well as hers I would not recommend anyone to my family besides Dr. Bumsteadmasonhaight
Satisfied
I turned 65 last July. I am on a Providence Advantage Medicare Plan. I have been very pleased with the care I have received from all of the physicians and staff who I have encountered. I am very pleased with the My Chart feature. Results and reports are readily available. I appreciate being able to communicate with caregivers on line.Show lessTilly1118
App functional but icon is uncomfortable
I like the functionality this app offers in contacting medical professionals, managing appointment and prescriptions. I am not happy though that Providence—which my employer selected—uses Christian symbols in their logo and in this app’s icon. I’m not Christian and feel very uncomfortable having to see a cross on my iPhone screen daily just to use my health insurer’s app to manage my health.
Please consider your insurance customers’ varied faiths when choosing what symbols you use with your organization. We don’t all have a choice to have a Christian-first insurer.Show lessPromvp
