Providence User Reviews

Providence
Providence
PROVIDENCE HEALTH & SERVICES - WASHINGTON

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  • Online appointment confirmation

    Twice in the last few months, I have done my appointment confirmation with the providence my chart app. But it wouldn’t go past a certain point. It just kept acting like it was processing - but wouldn’t go onto the next question. So they had to call me to confirm my appointment. More work for them…
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  • Providence Saved Me

    I was briefly with another provider and they were a disgrace. I left them after 1 year.
    I had previously been with Providence and so returned, thankfully.
    The service they provide, even beginning at the reception desk, and other staff as well, make you feel valued, and 🙏🏼 welcome💜
    My doctor is personable, patient, attentive and genuinely intrested in giving me the information I need, so that I can be proactive in following a healthy lifestyle! ❤️❤️
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  • Express Care

    Thank you for providing the express care options, Taline G. Garabedian, provided a great service and was professional and attentive… it was a great experience overall… the prescription was ready at the pharmacy on time and I hope it will work so I can feel better and get back to normal as soon as possible…
    Thank You Taline :-)
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  • Easy interface, great video chat!

    I’ve used the Providence app several times. Each time, the telehealth nurses were attentive, knowledgeable, professional, and helpful. The wait times were short (less than 15 min), and I like that I can wait in the app, without waiting for a call back outside of the app.

    I would definitely recommend the telehealth option here for others who need a simple and quick consultation.
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  • Dr. Payom

    This is by far the best doctor I have ever seen. He takes his time while treating you like a human being and not a number. He listens and is extremely compassionate.
    So easy to speak and relate to. I feel extremely grateful to have found such a caring doctor.
  • Experience with My Chart

    Although I am an infrequent user of My Chart. I can make the following comments on the convenience of nevagazing through the system.

    However, I do recognize the value of becoming a more frequent user for verifying appointments, medication, and progress reports on testing.

    Vernon
  • App accessibility

    The app itself is very blind, user friendly. However, there needs to be some improvement on how to navigate to various portions of my chart to get better feedback especially when a doctor inserts comment on a particular procedure. Overall, the app is very usable.
  • Easy and convenient

    It’s hard to wait hours in urgent care when you’re sick and not feeling good.

    It was so much more comfortable to get an appointment from home.
  • Love is app!

    This app is So helpful. You can see all you meds, appointments, upcoming appointment, test results all in one place. Nice to check appointment time and date when needed. Love the early check in! Saves so much time, no more phone calls to check those appointments.
  • MyCharts

    Having this available to the patient has become second nature. Easy to use and helpful when communicating with the staff. Two big thumbs up from me.

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