Best Option Out There!!
I’ve been using the Neighbor App for about a year now and it’s been excellent! I get paid within a day or two of the customer being charged. When dealing with a non-paying customer, Neighbor took care of everything! I can always get my space rented within a day or two of it going live.
Highly, highly recommend using them!!
Highly, highly recommend using them!!
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Customer service
Their customer service is horrible. If you need to speak to a live person, good luck. There is no online chat option, their customer service line rings then goes to voicemail like a cell phone. What kind of large business is this? Do they not expect people to have immediate problems with STORAGE? And no immediate solution or help. SMH. and on top of that they charge a fee that they do not mention until you are already booking your reservation. Just sloppy. Hopefully as time goes on and the business grows they will learn how to better their service.
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Charged without using the space
UPDATE: I wrote this review in April, and even after I had cancelled the reservation, they still charged me $69 on May 23rd. Horrible experience. Looks like others have had the same issue with being overcharged.
Horrible experience with Neighbor. You have to make a reservation before being able to see the space to rent. They then charge you for the space even after you finally see it and decide it doesn’t fit your needs. When you contact them about a refund they say you agreed to their terms upon making a reservation and it’s out of their hands. Bad customer service.
Horrible experience with Neighbor. You have to make a reservation before being able to see the space to rent. They then charge you for the space even after you finally see it and decide it doesn’t fit your needs. When you contact them about a refund they say you agreed to their terms upon making a reservation and it’s out of their hands. Bad customer service.
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Made renting my space so easy!
I have a tandem spot and live alone so thought I would rent out the spot for extra $$$. Tried posting on my own with no response. Saw billboards for the app and decided to give it a try. Within 2 days got a response just end of May and have a car stored for 2 months. App made it really easy with price recommendations by size. Still waiting to get paid (standard commission rates) but really easy to use, highly recommend if you’re looking to make some extra $$ on the side!
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Very Necessary and Convenient
As the cost of living rises and business charge more due to inflation and an non proportional increase in wages occurs, sites such as these will be of utmost importance in leveling the playing field in our capitalist economy. We need business prices to be held accountable and also government fees and costs to go down, sites like this will do that. The more people doing this will drive prices down everywhere.
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More fixes to work on
Here are some updates/fixes you need to make: (all from mobile version)
1. You need to resize and hold our images. Because we crop an image on our phone and upload it to your app, it shouldn’t be all too big for your app and parts cut off for our viewers. You need to hold the size and make them all one size on your end. Furnished Finders had
This same issue in the past and fixed it. So you should be able to as well
2. We need the ability to move our images in the order we want, easily. Hold and move.
3. We should have a comments area under the image and be able to easily write/type on it while using the mobile version
4. You need to hold our paragraph separations on the descriptions...not jumble them all together as one gigantic run on statement. Looks very messy and puts us in a bad light to clients.
5. If we start a draft, I don’t want to keep seeing it on the top of my page. It was a mistake. How can we get rid of it?
6. You need a way to do add-ons for extra costs, earnings and products to offer.
7. You need to consider allowing higher price caps
It’s should be natural supply and demand. My place is near a college. Four blocks away is not the same price as two blocks from campus. Zip codes aren’t the answer for all caps.
You have some growth to go. Keep up the deduction toward it.
1. You need to resize and hold our images. Because we crop an image on our phone and upload it to your app, it shouldn’t be all too big for your app and parts cut off for our viewers. You need to hold the size and make them all one size on your end. Furnished Finders had
This same issue in the past and fixed it. So you should be able to as well
2. We need the ability to move our images in the order we want, easily. Hold and move.
3. We should have a comments area under the image and be able to easily write/type on it while using the mobile version
4. You need to hold our paragraph separations on the descriptions...not jumble them all together as one gigantic run on statement. Looks very messy and puts us in a bad light to clients.
5. If we start a draft, I don’t want to keep seeing it on the top of my page. It was a mistake. How can we get rid of it?
6. You need a way to do add-ons for extra costs, earnings and products to offer.
7. You need to consider allowing higher price caps
It’s should be natural supply and demand. My place is near a college. Four blocks away is not the same price as two blocks from campus. Zip codes aren’t the answer for all caps.
You have some growth to go. Keep up the deduction toward it.
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FINALLY a cheaper storage option in L.A.
I love this app! I’ve been using it for a few months to store my extra overflow stuff during a cross-town move. It’s been a seamless process from accessing the space, to payments to communicating with the host. 10/10! Wish I found this sooner.
Love Hosting
As a host I am enjoying this experience of helping others with there air bnb storage needs. I have about seven listing spots as a host and have been doing this for almost a year now. It has been a wonderful experience to work with the staff at Neighbor for any questions I may have had. I feel like they are taking care of me and my tenants with their provided supplemental insurance policies to me as a host and to my tenants. Thank you Neighbor!
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Creative Idea
Whoever would’ve thought they could rent out an empty space on their property and make money? To me, this is a brilliant idea because more than likely the renters fee will be far less than competing businesses. Neighbor helps both the renter and the property owner and making a fair deal. The app is easy to use and customer support is very helpful. They actually reached out to me when I first started just to answer questions and meet me. I really appreciated that personal touch. If you’re looking for a side hustle to part time job, this is for you granted you have the space. If I could clear out my spare bedroom, I’d rent that out too.
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👩 Mom life
I’m a stay-at-home mom with kids, and Neighbor was the perfect way for me to increase our income without taking me away from my kids. And it was nice to do it without worrying about crazy Craigslist people.
So basically, I made money for doing absolutely nothing and Neighbor kept me safe! Definitely an innovative idea with a great app to find renters and communicate.
So basically, I made money for doing absolutely nothing and Neighbor kept me safe! Definitely an innovative idea with a great app to find renters and communicate.
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