Very poor, unstable and unreliable app
I have tried to use this app since it was launched. The app requires higher speed internet connection and is largely unstable. If you also select Aiport or Ticket Office as payment option, the airline is likely to surprise you with cancellation and ask you much higher payment as “fare difference” after you decided to travel. Improve it now!
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Worked for me....
...despite other reviews comments. Booking was quick and easy and payment accepted.
App Crashes
This Ethiopian airline app crashes on my iphone Xs max as hell, why can't Ethiopian airline pay someone good to update this app to by stable? It normally crashes since ios 12 but the latest update crashes like nothing in the whole wide world.
Trash!
The latest update (version 1.4.0(2)) needs an URGENT UPDATE! It’s dysfunctional, crashes, has pop up error message... update it or remove it from the App Store, it’s that bad.
Even after version 1.4.0(2) the latest update, the app just does NOT function as well as it should. It has a pop up message that tells users that the app they r using is outdated...🤭 Y not get a lesson from other airlines and update/revamp the app as a whole. This app needs to get up to date upgrade not just a useless update.
Even after version 1.4.0(2) the latest update, the app just does NOT function as well as it should. It has a pop up message that tells users that the app they r using is outdated...🤭 Y not get a lesson from other airlines and update/revamp the app as a whole. This app needs to get up to date upgrade not just a useless update.
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Reservation for Skylight Hotel
It will be good if you add reservation option for skylight hotel in your app.
Unpleasant Buttons!!
The red button is some how not comfortable! You should change the red button to something else! I hate buying things hitting a red button! It makes me feel like I am being scummed!!
Terrible Customer Service and Terrible Experience
Ethiopian moved my flight up two hours, fails to alert me and fails to update my boarding pass, so when we try to go through security, it fails, multiple times.
We call Ethiopian customer support, four, count them four times, that doesn’t count the three times we were hung up on or the call dropped. Despite four attempts, none of them worked. Luckily we got to the airport almost two hours in advance so we had time to wait in a LONG LONG LONG line to have paper tickets issued. This app is literally a waste of space in the App Store and on your phone.
We call Ethiopian customer support, four, count them four times, that doesn’t count the three times we were hung up on or the call dropped. Despite four attempts, none of them worked. Luckily we got to the airport almost two hours in advance so we had time to wait in a LONG LONG LONG line to have paper tickets issued. This app is literally a waste of space in the App Store and on your phone.
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This App can’t be used on latest iOS and iPhone!
I can’t use this app to check upcoming trip. Return flight shows different airlines.
Very disappointing!
Very disappointing!
Rubbish
Although this app is very useful, it keeps on crashing on iOS 12 and above. How difficult can it be to update it and keep up with iOS updates? The smallest companies in the world keep up with the update pace. Why not yours? You’ve already made the app. Make it compatible, please.
Terrible app! Just like their mobile website!
Nothing works n so annoying how it keeps coming back saying please edit search when I want to book certain dates smh
