The perfect platform
I’ve been use square space for several years and for several business.
The interface is very easy to use, and makes designing and maintaining a website so easy.
The interface is very easy to use, and makes designing and maintaining a website so easy.
Response from developer
Hey there, thanks for the review. We're happy to hear you're enjoying the Squarespace app.
Do you perform any kind of QA? Or just test in production?
Absolute garbage as per usual for a Squarespace app. Do you do any kind of performance testing at all? The old commerce app ran like a bang of spanners when your order library grew, and now I get daily crashes on this app, iPhone and iPad when managing orders. Total junk.
And the latest redesign? What idiot decided to do away with an actual quantity label on items with an order? It used to clearly say ‘Quantity: X’, that’s gone and now replaced with a number in a box and no context to let a user know what the box represents. And the way the awful UI lays it out it looks like the item number in the order. Total crap.
And the latest redesign? What idiot decided to do away with an actual quantity label on items with an order? It used to clearly say ‘Quantity: X’, that’s gone and now replaced with a number in a box and no context to let a user know what the box represents. And the way the awful UI lays it out it looks like the item number in the order. Total crap.
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Response from developer
Hey Joel, sorry to hear you are having trouble with the app. Please reach out to our Customer Support team at appreviews@squarespace.com. We would be happy to help as best we can. Please let us know how this goes in an updated review.
Not that great
Square space may have all the bells and whistles, yet is not clear to first time users on how to work the app. I attempted to create a website on Squarespace and in 3 days, due to app set up and glitches in the app, I was only able to complete a home page with a lot of difficulty. The app would often glitch and take long periods of time to load hence I turned away from using Squarespace and I am now using an alternative which works great!
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Response from developer
Hey there, thanks for your review. We're sorry to hear about your experience using the Squarespace app. If you do decide to try the app again and you're still running into issues, please reach out to Customer Support at support.squarespace.com and our team will be happy to assist you.
This app is garbage
I only keep this app to check my analytics, and even those don’t show correctly if they even show at all. The App glitches and freezes entirely too much and that app isn’t displaying correctly when it comes to organized or categories of products as well as some items simply mot showing at all. But when you log on to Squarespace through a mobile website it displays all items to correctly in their proper place with no items missing. However the mobile website is lacking a few tools and actions for the your site in which they redirect you to the app to be able to use certain features. THE APP IS DEFECTIVE AND RARELY WORKS CORRECTLY!!!!!!!!!
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Mobile app glitches (A LOT!)
Overall this app is ok to use but has so many glitches it’s annoying. I have to do things 3 times on the mobile app to get it to stick. Also when I try to scroll down to edit something it prevents me from scrolling to the bottom of the web page 🤦🏾♀️ so I have to close and reopen the app several times.
I’m hoping they get better soon but I’ve been on since 2019 and it hasn’t improved. Thinking of creating another website on a different platform to compare. Squarespace just has the best marketing for themselves but isn’t the most affordable website service and I’m sure not the best.
I’m hoping they get better soon but I’ve been on since 2019 and it hasn’t improved. Thinking of creating another website on a different platform to compare. Squarespace just has the best marketing for themselves but isn’t the most affordable website service and I’m sure not the best.
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Good a few problems
Hello, Square Space is so good and can help your business grow like. But there a few things to look out for, when you’re editing and you’re trying to change the template it sometimes doesn’t work it’s very slow and takes time to load so once you get a way to work it, it is really good
The app is fine
The app is fine. Sometimes when updating the website I have to go to the square space website instead of the app to do it, which can be annoying but it’s fine. The real issues I have are with the widgets. I rely on them a lot to quickly see my analytics. The widgets constantly log me out of the app, and currently on my iPhone and iPad they are both just black boxes not working at all. It’s been like that for a week now
Update: after I got a developer response there was an update for the app and that fixed the widget issue. Just wish I didn’t have to constantly sign back in. It would be nice if there was a stay signed in button.
Thanks for the update though!!
Update: after I got a developer response there was an update for the app and that fixed the widget issue. Just wish I didn’t have to constantly sign back in. It would be nice if there was a stay signed in button.
Thanks for the update though!!
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Response from developer
Hi there, thanks for your review. We're sorry to hear about the issue you're experiencing. If you contact Customer Support at support.squarespace.com, we can look into this for you. Please let us know how this goes in an updated review.
Expiring Sessions
While working on the webpage on a desktop/laptop it is efficient. Most everything runs smoothly.
As for the Mobile App, when I'm on the go and want to work on my page, the "session expires" in less than five minutes. This seriously affects my productivity when something needs to be done in a timely manner. In addition, continuous lag occurs and pages are hard to edit. Particularly content. I'll tap to edit text and while I can adjust the alignment, I can't edit text. Editing/ adjusting logo in header is also difficult and sometimes lags or freezes as well. This is what I have found so far. Not sure what's going on with the app and hope no other issues arise in the meantime but this is cause for my 4 star review.
Otherwise, it's easy to develop a page on PC and has an awesome amount of integrations making it easy for any size business at any stage. I also find it affordable.
As for the Mobile App, when I'm on the go and want to work on my page, the "session expires" in less than five minutes. This seriously affects my productivity when something needs to be done in a timely manner. In addition, continuous lag occurs and pages are hard to edit. Particularly content. I'll tap to edit text and while I can adjust the alignment, I can't edit text. Editing/ adjusting logo in header is also difficult and sometimes lags or freezes as well. This is what I have found so far. Not sure what's going on with the app and hope no other issues arise in the meantime but this is cause for my 4 star review.
Otherwise, it's easy to develop a page on PC and has an awesome amount of integrations making it easy for any size business at any stage. I also find it affordable.
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Response from developer
Hey there, thanks for your review. If you could reach out to Customer Support at support.squarespace.com, we'd be happy to help troubleshoot the issues you're experiencing with the app. Please let us know how this goes in an updated review.
The App Made Me Lose My Work!
Over a year later:
The app seems much worse now! Can’t edit blog titles, can’t open blog pages in the app, it redirects me to my homepage (I tested this out thinking it was just that one post, but it was happening with all posts, drafts and published). I could literally just continue drafting my posts on my notes app and then emailing myself to copy and paste on the web browser because this app is just beyond useless at this point.
Old review 2020:
I spent a good hour or two composing a new blog post, following months of writers’ block. I saved my work and exited (but did not actually close) the app. A few hours later, I went back to edit the post, only to find that Squarespace had only saved the title, but none of the body! All my hard work disappeared like a ghost and I’m really upset! I don’t know if it’s an isolated incident or others have experienced too, but it’s so devastating. I’m now trying to recollect everything, but it’s never going to be as raw as it was when I first wrote it. Disappointing. The design on the mobile app is just severely flawed
The app seems much worse now! Can’t edit blog titles, can’t open blog pages in the app, it redirects me to my homepage (I tested this out thinking it was just that one post, but it was happening with all posts, drafts and published). I could literally just continue drafting my posts on my notes app and then emailing myself to copy and paste on the web browser because this app is just beyond useless at this point.
Old review 2020:
I spent a good hour or two composing a new blog post, following months of writers’ block. I saved my work and exited (but did not actually close) the app. A few hours later, I went back to edit the post, only to find that Squarespace had only saved the title, but none of the body! All my hard work disappeared like a ghost and I’m really upset! I don’t know if it’s an isolated incident or others have experienced too, but it’s so devastating. I’m now trying to recollect everything, but it’s never going to be as raw as it was when I first wrote it. Disappointing. The design on the mobile app is just severely flawed
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Response from developer
We're sorry to hear about the trouble. If you're still running into issues with the app, please contact our Customer Support team at support.squarespace.com so we take a look for you. Please let us know how this goes in an updated review.
Super glitchy
Can’t edit pages well in app. Email creation and editing shuts down or freezes often, analytics take forever to update and often seem off. Pages takes forever to load too if they do. Sometimes app crashes entirely when trying to create emails or edit pages. All in all not impressed with the usability of this app. Plus multiple features can’t be edited in the app such as adding or editing categories or special forms on listings. Also sales stats lag behind by several hours. New updates seem to just be breaking more things because most of these things worked just fine a few months ago.
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