My fire hazard notification
I received a notification from Ting indicating a fire hazard at my residence. We had no idea what the issue was and kind of blew it off as a false alarm. We were the contacted by a representative from ting named Nick. Nick requested us notify our electricity provider to pull our service and inspect it. We had our provider come to our residence and the technician on seen was also sceptical about the notification having no knowledge of the Ting service. When the technician pulled the service he found burnt wiring going into our residence. He was shocked. Thing then had us contact a local electrician who responded and replace our service going into our house. Ting paid for the labor. I had no idea Ting provided the service they do. I’m back to having a safe house. Thank you
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A great idea that needs refinement
After a lot of research I installed a Ting device. Reading a bit more of the instructions I found that I may need another device as I have two panels from my meter. It was a bit of a conversation adding up to six emails to determine that I did need a second. The suggested app improvements follows: 1. A contact form that can take photos and is relayed directly to an engineer will save loads of time. 2. The information displayed is very sparse and doesn’t include the second device if you have one. It would be nice to see the results of data collected to see how it is watching your house. 3. A Form when you sign up that will determine if you need more than one device so that you get everything at once rather than go through an email chain to resolve, will save time. Otherwise a great idea that can save lives.
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A great idea that needs refinement
After a lot of research I installed a Ting device. Reading a bit more of the instructions I found that I may need another device as I have two panels from my meter. It was a bit of a conversation adding up to six emails to determine that I did need a second. The suggested app improvements follows: 1. A contact form that can take photos and is relayed directly to an engineer will save loads of time. 2. The information displayed is very sparse and doesn’t include the second device if you have one. 3. A Form when you sign up that will determine if you need more than one device so that you get everything at once rather than go through an email chain to resolve, will save time. Otherwise a great idea that can save lives.
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Excellent device.
I’m impressed with the Ting. It meets some definite needs, not only electrical safety / hazard risks but also power quality, which is my main concern at present . It reconnects quickly and reliably after an outage. Alerts and notifications are succinct but informative. My only complaint is that it does not display today’s voltage data except right at the moment— you have to wait until tomorrow to see today’s data as “history”. So when my heat pump fails, as it has been, I can’t establish whether there’s been a voltage fluctuation in the several minutes preceding the failure, until tomorrow. (If there’s been a significant spike or dip, Ting does send me a notification. But for lesser deviations, I need to wait.) Of course, this is still way better than no voltage monitoring at all.
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Awesome app, device and service!
I was first made aware of this device and service through a promotion through State Farm Insurance Co. I signed up and my device arrived about 2 days later. Setup was a breeze and straightforward. I am now able to see the quality of electricity in my home as well as specific events that could get triggered due to specific incidents. It gives me a piece of mind knowing that my house is being monitored for possible electrical problems and/or electrical fires. It takes about 7 days for the device to “learn” about your homes environment and after that it is able to accurately predict and notify you of issues or potential issues. I highly recommend this device and service!
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Not so good
Had a electrical surge that almost caused a fire. Had to call an electrician out on an emergency. Ting stated the entire time that everything was just fine even though the house almost burned down. The electrician said we were extremely lucky it didn’t happen at night when we were asleep. Ting has no record whatsoever of anything being wrong. So I have pretty much no faith in Ting. Ironically my electrician knows all about Ting and said Ting lures people into thinking everything is fine so they aren’t vigilant and end up in serious trouble. Ting always says everything is fine unless the electric goes out completely. It will not warn you if you have a serious electric problem. It only tells you when you electric is out. Which is kind of stupid because even I can see my electric is out.
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Interesting Product
The Ting device and app are a compelling product but I’m not seeing a huge value. It provides the capability to notify me of a power issues, except it never actually notifies me. I usual notice a problem because the Ting device is blinking yellow. Then I look at the app and it indicates there’s a problem. There is no other notification despite having notifications and SMS alerts enabled. Once I notice the alert, there isn’t any detail as to what the issue could be. And, so far, for no apparent reason the Ting device comes back online without any information as to why it was offline. I can only say it wasn’t because of a power outage.
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Really like this product.
Within a few days of installing Ting it was showing voltage fluctuations from 98 volts to 138 volts and the swings occurred randomly during the day and night. Ting recommended contacting the electric service provider ONCOR and within 24 hours they responded by cutting off the underground power line and installing a temporary line.
The voltage fluctuations ceased. Within a few days Oncor put in a new power line - in a conduit this time - and the voltage has been solid and stable ever since. I feel a lot better not dealing with an “active ground fault” issue coming into the house.
The voltage fluctuations ceased. Within a few days Oncor put in a new power line - in a conduit this time - and the voltage has been solid and stable ever since. I feel a lot better not dealing with an “active ground fault” issue coming into the house.
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Love Ting! Saved me tens of thousands of dollars!!
I recently signed up through State Farm to use this weird ting electric tracker.. at first I was like this is cool I guess left it in and never thought about it again! Until one morning I woke up to a completely flooded house!
But guess what what got me up and straight down to the basement to find the flood? Ting did, because I received a notification that the thing turned off. I was like that’s odd maybe an outlet flipped the breaker since I had power upstairs! Because I never get this notification.
NOPE!
Ting helped me find the flood hours before I would have normally! Like HOURS! Which saved me THOUSANDS of dollars in damages!
Such a great and simple app, and a must have device!
Weird use case I know.. but this just actually happened a month ago! I for sure think it did something that even the developers never figured it would! 😅
But guess what what got me up and straight down to the basement to find the flood? Ting did, because I received a notification that the thing turned off. I was like that’s odd maybe an outlet flipped the breaker since I had power upstairs! Because I never get this notification.
NOPE!
Ting helped me find the flood hours before I would have normally! Like HOURS! Which saved me THOUSANDS of dollars in damages!
Such a great and simple app, and a must have device!
Weird use case I know.. but this just actually happened a month ago! I for sure think it did something that even the developers never figured it would! 😅
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Ting Review
We have now had our State Farm provided Ting remotely monitoring our Lake House electric system for about one month.
It reports on the frequent power outages and faultlessly restarts.
It also reports low temperature issues which helps protect our property. (We are planning to relocate our Ting to an interior wall to avoid unnecessary low temperature alerts.)
We wish that our detached garage electrical system could also be monitored but since it’s electrical panel is separate from our house panel we would have to heat the garage in order to meet Ting’s 42° minimum.
We are considering a Ting for our City house.
It reports on the frequent power outages and faultlessly restarts.
It also reports low temperature issues which helps protect our property. (We are planning to relocate our Ting to an interior wall to avoid unnecessary low temperature alerts.)
We wish that our detached garage electrical system could also be monitored but since it’s electrical panel is separate from our house panel we would have to heat the garage in order to meet Ting’s 42° minimum.
We are considering a Ting for our City house.
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