Ting Sensor User Reviews

Ting Sensor
Ting Sensor
Whisker Labs, Inc.

Reviews Summary

Top reviews

Greatest App and Service ever!!

I recently had an issue with an electrical problem in my home and Ting saved the day. After going to bed for a quick nap I got a call from Ting to alert me of arcing in my home. I was asleep and didn’t hear the call but I was able to see the text alert and email that was sent. I immediately called back and was alerted that there was arcing. After trouble shooting the issue with Natan, he scheduled an appointment for me to have the matter resolved and Ting covered the repair. The problem was with an outlet located in the wall behind my headboard in my bedroom. My head was literally a foot from the outlet that was arcing! I believe that not only did Natan and Ting save my home but my life as well. Had I not had the service that day could have been disastrous for me and my family. I’m very grateful, Thank you Ting
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Ting Device and App

When we first were contacted by Staye Farm, I was a bit skeptical as to the functions of the Ting device. However, we decided to get Ting and try it out. We have had our Ting device for almost four months and we love it. The set up was very easy and the ap is user friendly. The notifications settings are very customizable with options best suited for each user. To date we have had a few alerts, all of which were non emergent. I have suggested this device to many of my friends and so far they have had no issues either. I highly recommend all home owners to get the Ting device and app.
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Mrs.

I love my Ting Sensor. it gives me a sense of comfort and security. Do you know that my electrical wiring is safe within my house. It only notifies me when it is off-line. The only time that I have seen it go off-line is when my Cox cable goes out. Then I have to unplug the modem to reset it. when I plug my Cox cable back into my modem, then team will let me know that I am off-line. Usually comes back on within 5 to 10 minutes max but I can see how it gauges throughout the house. Thank you.
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Not well thought out

Good concept but far from satisfying a typical user need. For example, I felt like a power surge a few minutes ago that may have happened because of me, I open the app to see what happened and I cannot see the data. The app doesn’t show the history for stuff that happened today. You have to wait a day for it to come the next day. By that time I forget why I wanted to check. Why? The app developers are very primitive in their UX design and forget to accommodate what the user would actually need from the app.

Hint: don’t use just a software engineer to develop the app, have an actual engineer like electrical or mechanical engineer oversee what the software person does with the app; software folks are good at implementing, not at understanding engineering stuff. Software engineer is a misnomer, they may not know engineering.
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Ting Electrical Service Monitoring Utility

So far, we’re pretty impressed with this utility. It truly appears to make a lot of sense to monitor the electrical health status of our home’s electrical distribution system and components. It should be quite interesting to see how it will perform in the coming months during the thunderstorm season, which, are often fairly severe here. Having such a monitoring system is especially important in older homes like ours, which was constructed in 1939, before grounded outlets, and GFICs were a common requirement. Also, the price of this service is quite nice.
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Ting is a great monitor

Ting was given to us by State Farm insurance company they are the insurer’s of our home. The Ting unit plugs into the wall outlet and monitors the electrical wiring and the power levels of our home. I’m notified almost immediately of a power outage or failure. The how to book also says it will notify me if there is a problem with the wiring in the house and outbuildings that are connected to the house wiring. As long as there’s an operating internet connection I would be notified anywhere I go.
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Stellar Company

This new way of protecting your home from electrical arcing which can be a hidden danger in the walls of your home that you would not be aware of is amazing. I actually had a fire start in my home over 30 years ago which the fire department could not find until it broke through a wall. We could smell smoke but couldn’t find it. It was finally discovered and the firemen went to town!! Ting is a miracle little tech item that plugs into any plug in your home and monitors it 24/7 for possible fire dangers hidden in your electrical wiring in the walls. That crazy little miracle invention is tracked all over the US by electrical engineers who are alerted when something is happening and notifies you. They go through steps with the little Ting component to trace where the problem is and find it, get hold of an electrician in your area and work with them to fix the problem. Mine was offered through my home insurance. I cannot say enough good things about them. Everyone should have one in their home!
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Stellar Company

This new way of protecting your home from electrical arcing which can be a hidden danger in the walls of your home that you would not be aware of is amazing. I actually had a fire start in my home over 30 years ago which the fire department could not find until it broke through a wall. We could smell smoke but couldn’t find it. It was finally discovered and the firemen went to town!! Ting is a miracle little tech item that plugs into any plug in your home and monitors it 24/7 for possible fire dangers hidden in your electrical wiring in the walls. That crazy little miracle invention is tracked all over the US by electrical engineers who are alerted when something is happening and notifies you. They go through steps with the little Ting component to trace where the problem is and find it, get hold of an electrician in your area and work with them to fix the problem. Mine was offered through my home insurance. I cannot say enough good things about them. Everyone should have one in their home!
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Damaged neutral (FL)

After a major thunderstorm, Ting detected several brownouts and power surges. It then detected the damaged or loose neutral and I called the utility company. At first they said that my home is getting power and everything was fine. I told the representative that I didn’t think so because the device I have that monitors my home said otherwise. I read the email to him and he said oh that is serious. Thank you Ting! They were able to fix the voltage problem however there are issues with several appliances being damaged. If it weren’t for Ting the outcome could have been different. Best devise ever. I can’t say thank you enough.
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Damaged neutral (FL)

After a major thunderstorm, Ting detected several brownouts and power surges. It then detected the damaged or loose neutral and I called the utility company. At first they said that my home is getting power and everything was fine. I told the representative that I didn’t think so because the device I have that monitors my home said otherwise. I read the email to him and he said oh that is serious.

Thank you Ting! They were able to fix the voltage problem however there are issues with several appliances being damaged. If it weren’t for Ting the outcome could have been different. Best devise ever. I can’t say thank you enough.
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