Leave a Review 1byone Health
Really?
After reading these reviews I won’t bother with the new app. Doesn’t look like it’s any better than the last. It also doesn’t make sense that I can’t transfer my data. I love my scale and the original app wasn’t bad. Wonky messages obviously written by some overseas lol but it did the job. I’ll move on to the new app when they make it possible to transfer my history.Show lessAleatorymila
Doesn’t sync between devices
Wish I could rate these a zero star. The app won’t let you login on a second device with same account, keep throwing the error that account doesn’t exist. The funny art is it allows you to creat a new account with the same email address that’s already registered with the first device. So either it’s completely stored locally for both the account and data or there is a stupid bug. In either case the Customer support is an absolute joke and no help. Kept asking me to use the same region time setting on both devices, which already is the case. Good Scale, pathetic app and worst customer support.Show lessSoniVx
Good but needs more explanation
My boyfriend and I both is the scale and app to monitor our exercising goals. The scale and app provide great benchmarks. The only issue I have is there is lack on information in the app or websites about that the different measurements mean.
For example, what are the different body types? What is the scale for comprehensive health score? My body fat percentage went down by 5% with the addition of the new measurements, but why? Do the new measurements breakdown the body fat percentage into more specific measurements?
Any explanation or guide in the app or online would greatly appreciated!Show lessSjcrhgirl
Good
I bought this as my Husband and I wanted to lose weight. I think the extra info it gives you is wonderful. We haven’t had any issues with this product.shark838
Great Scale
I love my 1byone scale and this app. I have never had an issue and it is the first scale that I have had that is this accurate. I like the added information in the new update and have no issues.Samuraiferret
Won’t Pair
I’m not understanding why this app is so buggy. Instead of updating the current app I had to download an entirely new app and this new app didn’t bring over my history. I’m in a weight loss journey I need that part to work but it doesn’t. It wouldn’t be so bad if the old one still worked but that one stops every time a new app is loaded. It’s annoying.Show lessNdk0528
Not correct results
The app is not tracking the right body fat.
Compared to the last upgrade I’ve got an increase of 6% of my body fat. I’ve used professional weight boards and it’s not correct at all.sarapasty
Inconsistency data
I got completely different body fat indexes between old and the new app with the same person standing on within 1 minutes. Something is wrong with the way they calculated the body fat index.dy_happy
Does not work
My husband wanted this scale and app. For him it works great. Both have iPhone so I don’t understand why it will not work for me.
Saved my first measurement. Data I added for goals. But it just will not save additional measurements.
I have made sure it’s connected. Hit save each time. Repeated at the time to see if the second one would save.
Nothing. It will not save my info.
Save yourself the frustration. Wish I would have.Show lesstodays disappointment
Scales are good - app is rubbish!
The scales are good but the app is useless, keeps crashing and losing data. Support are helpful but I really don’t want or need to be deleting and reinstalling the app all the time! Still using the scales but have downloaded a different app to record the data - which kind of defeats the object doesn’t it ???Show lessLynneV59
