Leave a Review Ubigi
Simple Affordable Revolutionary
Takes so much stress off of your trip! Just Apple Pay and boom you have instant affordable data at your destination! Almost feels too easy to be true!!HelloWorldiOS
Developer Response
Hi HelloWorldiOS, Thank you so much for your feedback :) Ubigi is the best option for travellers to get data connectivity right away. **The Ubigi team**Not work at all!!!
No support team maybe…flolives
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why? Is it not working I tried it and thought was not a scam but it wouldn’t work and I think I got scammed so pls fix for me because this was in a ads 👎🏻fortinite shhhhh
Great app for flexible and cheaper international roaming
This was my first time using an eSIM (device is an iPhone 12) and Ubigi worked great on a recent month-long trip to Italy. I was able to set it up be while already abroad (in Serbia) without any issues, the step by step instructions Ubigi offered worked as written. I bought a country specific 10GB/30day plan. Reception in Italy was solid - LTE in nearly all places except when truly out in the boonies and even there it was usually 3G instead of no reception at all, overall performing as well as I would have expected a locally bought physical SIM to have done. Given how expensive US carrier roaming rates have become (I have AT&T) and not wanting to waste time looking for a local SIM provider, etc, I’m very glad to have found Ubigi and look forward to using their services on future trips abroad as well.
One caveat is that this is a data only plan and while WhatsApp text and calling worked just fine, I had issues trying to call local numbers via Skype. Not sure if that’s specifically a limitation on this kind of data plan but I wasn’t able to find a good explanation otherwise. IMessage would also sometimes work via the data network and other times try to send as SMS and therefore fail. A few texts I only received when I reactivated my primary SIM stateside but that wasn’t an issue for my needs. I also didn’t bother with trying WiFi activating my primary US cell number as Id read some issues that are carrier (AT&T) specific and may still trigger roaming charges that I wanted to avoid, and so iI can’t comment on how that specific feature works on an eSIM like Ubigi.Show lessD Tubales
Convoluted account creation process
To create an account, you must first install the esim, then connect to the Ubigi data network, and then through the app you can create an account.
But the account creation process is painful: for some strange unknown reason, it won’t let you paste data into the password field. Hello??? I use a password generator app to create a very complex password. This is best practice! No way am I going to type that complex password. I don’t understand why the app is blocking paste — the implication being, you’ll just end up using (and typing) a weak password.Show lessLarryCL
Developer Response
Hi LarryCL, Thank you for reaching out to us. Our team works on it at the moment and we hope to make it available very soon. __The Ubigi team__App does have some issues
If you removed the esim from your device, then the app may mess with the APN settings for your main carrier.noooooooonoooo
Great service and only £58 a year for 3Gb of data a month
After our RR turned three years old we lost all the services included for free for the first three years.
We renewed both RR services but did t notice we didn’t have WiFi until a month later.
After a message to Ubigi We found out the package had expired. Turned out JLR main dealers register the sims to their sales manager - so sim not in our name.
No worries we dealt with Ramzi at Ubigi who sorted it all out.
He removed the dealers details after we provided him with the sim number.
Then we setup our own account and went for the £58 per year for 3GB’s of data a month.
Don’t know why people moan about costs because we couldn’t find a vehicle data sim for the same amount of money and data - and didn’t want to pay monthly.
So really happy with the £58 annual package.
With also doesn’t auto renew so no getting caught out.Show lessMstubb
Developer Response
Dear Mstubb, Thank you so much for your feedback. Your satisfaction is our priority and we work to always offer our customers the best services. __The Ubigi team__Much cheaper than AT&T IDP
Currently using it in France after using AT&T’s international data plan for a previous trip & part of the current trip. So far it works quite well and is much cheaper. Using iPhone 13 Pro MaxZaIINN
Developer Response
Dear ZaIINN, Thank you so much for your feedback. Your satisfaction is our priority and we work to always offer our customers the best services. __The Ubigi team__Bad app. Bad service. Bad support
I paid for a data plan that only work from the airport to the hotel. After that it didn't work again. I was unable to browse the internet. I wrote to support and received a basic email half a day later ... Looking at the comments in the app store they are answer several days later with a copy paste answer. I still unable to browse the internet. The app only show a message that says "unexpected error"Show lessDon Why
Developer Response
Dear Don Why, We regret to hear that you encountered connections issues with your device. If the issue still persists, please get back to our Customer Service in the email you received and provide the EID (in the Settings of your device) so that our team can check the status of your data plan and connection. You can also provide your phone number and ask to be called back directly in your request for further assistance. __The Ubigi team__It’s legit but it’s a scam?
So i was trying the system today and since them my main carrier keeps sending sms messages saying I don’t have enough credit to send a sms. So apparently this app is trying to use my main carrier to send a sms and the message keeps showing to me no stopping. More than 200 messages already! Is this a scam? I already deleted the app and carrier from my phone and keeps happening! Bug, viruses or what?Show lessithomaz1010
