Great happy place for my little princess
Dogtopia it’s been the greatest place I had ever found, my dog get so happy and excited to get there all the counselors are lovely and very sweet to her, the 5 stars rate is for Dogtopia Stamford. For the app please fix it!!!!! It doesn’t work properly, it is very annoying that after each signout I have to delete the app and reinstall it again otherwise won’t open, please fix the app!!!!!!
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Place is great, app is horrible
Dogtopia is a great place for dogs but the app is horrible. Was working fine until they decided to update it now you can’t see anything on the webcams (keeps saying I am new and need access even though we have been going there for years) and you can’t make any appointments at all. Terrible app, was working fine until the “geniuses” decided to fiddle with it and break it.
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Need an enhancement to add to calendar
I bring my dog here each week and would love a feature that once I book an appointment, it would allow me to add to calendar. also, when booking Daycare , it would be great if they would be a feature that would allow you to add a spa appointment at the same time versus separately.
Misleading
The app doesn’t allow you to nail down true pricing for anything. You will schedule an appointment for boarding, receive approval, and get the shock of your life when you pick up your dog and see how much it costs. The app also doesn’t automatically inform owners about the fine print of services. This company/franchise locations are purposely vague and use language that is open to interpretation (in their favor) if challenged. Don’t get the app, don’t use this company. Neither one is transparent.
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Works Well!
I never usually leave reviews but after seeing negative 1 star reviews I felt like I needed to. The app is extremely easy to use and I love that I am able to quickly request multiple daycare days at the same time. I am also able to book spa appointments/boarding visits on the app. It is very user friendly and simple to use.
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App is so buggy
App sometimes work but many times doesn’t. It freezes or puts you into an infinite loop. I like Dogtopia and so does my dog. I don’t like this app and the fact that it’s developer doesn’t seem to be concerned about fixing it. Guess I will have to rely on old fashioned calling to get some info. I am frustrated that I cannot access the cams to see how my puppy is doing. Fix it and I’ll write a better review.
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Glitchy
Dogtopia is a great place to take my pup to get him some exercise and socialization. The app however is deeply flawed. While making an appointment is easy, watching the WebCams is a nightmare. Every time I open a WebCam it plays for a couple seconds and freezes making it frustrating and hard to watch. 99% of the time I end up watching on my browser
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Can’t add second dog to profile
Love the Dogtopia app minus one flaw. I can’t add my second dog no matter how many different times and ways that I try and I’m beyond tech savvy so it’s not that I’m app illiterate. The “add profile” option completely doesn’t work. I fill out all the required information, my dog has already done the meet and greet because it’s been months that I’ve tried to add my second pup after the store told me they don’t have to do anything on their end and it’s all me, and absolutely can’t get the app to accept my second profile. I can’t be the only person with two dogs that wants to book Services through the app, right?
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App is so buggy
App sometimes work but many times doesn’t. It freezes or puts you into an infinite loop. I like Dogtopia and so does my dog. I don’t like this app and the fact that it’s developer doesn’t seem to be concerned about fixing it. Guess I will have to rely on old fashioned calling to get some info. I am frustrated that I cannot access the cams to see how my puppy is doing. Fix it and I’ll write a better review.
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I’m a techie but help
I have deleted and reinstalled the app several times to no avail. The app freezes…the little dots keep flashing and I get nowhere. If there are any updates or fixes..it’s been made worse. I use to use the app all the time, now I have to go to the web to connect and request dates. I am unable to view my dog on the camera, unable to see past appointments, and pending is all that pops up. Often times it freezes on pending. Help!
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