Leave a Review FAB Mobile Banking
Good app
Very user friendlynot please customer
Easier life
Banking became easier with the appsKnight.07
The best bank
Since the beginning I’m fab customer and very satisfied with them , now the app is very convenient and user friendly_mkumar
Developer Response
Dear customer, it's our mission to give our FAB customers a seamless banking experience, so we're very glad to hear that.Getting there
Post migration of the two banks we are still left with 2 different accounts which were not mired into one... it would be preferred to at least be able to link 2 accounts on the app or access more than one account!Suleiman.M
Developer Response
Dear Suleiman, thanks for sharing. We’d like to look into this for you. Can you please email us at atyourservice@bankfab.com with your details?Clerical error
When I opened my FAB account someone within FAB made a clerical error and no one checked it this meant my FAB bank account and credit cards could not be linked when using mobile banking. No one has ever tried to resolve this issue after nearly a year so I have to send money to ADCB to pay my FAB credit cards, I was warned by an ADCB representative that FAB provides a sub standard service and I can safely say they were telling the truth.Show lessterrible service from FAB
Developer Response
Dear customer, we're truly sorry for the inconvenience caused. Our team would like to look into this. Can you please email atyourservice@bankfab.com with your details and complaint number, if any, and we'll get back to you soon with a solution.Thank you
This service is really very good service I like it I will refer all my friends for the service transferred in directly from online so no need to go to the bank I appreciate your cooperation thank you Hashemهاشم ابو احمد
Developer Response
Dear Hashem, thank you for downloading and using FAB Mobile. Our mission is to create the best mobile banking experience in the UAE, and your feedback is an essential part of that. We're glad you're enjoying the FAB Mobile experience so far.FAB is going from bad to worse
FAB has gone so far with their services from a good daily banking to one of the worst banks in UAE. They’ve toke the opportunity of Covid-19 excuses to terminate people, SLOW THEIR TRANSACTIONS, and delaying requests in the name of COVID 19, they ask customers do do their transactions online when 70% of the in person transactions options are not available online, and when you call the call center they answer you with their famous slogan “we will inform the concerned department and they will get back to you” which they never ever did because apparently there are no one to call you since everyone is being terminated. Now they have cancelled their options to let customers see how many miles they earn from Etihad current account and decided to shift it to mobile banking that “rewards” option never work.. what else can you do FAB, thank you for proving to me and giving me another reason to shift my account to another bank and close my account with you.Show lessAHK1984
Developer Response
Dear customer, we hear you and we're sorry you've had a less than satisfactory experience with us. About FAB Rewards, we've recently introduced it on FAB Mobile and we're ironing out all the details, so it's possible that you've faced certain issues with redemption. However, you can be assured that this is only temporary and all your Rewards will be credited to you. Please do email us at atyourservice@bankfab.com with your details. Our team will ensure that your concerns are taken care of.Very slow very bad
Very slow very bad always system downElmugrabi
Developer Response
Dear customer, we are aware that some of you have experienced difficulty accessing FAB Mobile. We apologise for any inconvenience. Please try logging in and if the issue persists email us at atyourservice@bankfab.comPerfect.. thanks
Fast and easyHenz48
Late sending OTP to registered email
Service is not goodramilopalentinos
