User Reviews: Safeway One Touch Fuel‪™‬

Top reviews

  • data couldn't be read because it isn't in the correct format

    This message won’t go away. I have used the app multiple times without issue but today I can’t stop getting this message.

    I uninstalled and reinstalled the app, I restarted my phone, used with wifi and without, drove to a different fuel station, cleared my cache… not sure what else to try but I’m disappointed.
  • Stopped working

    App was the BEST! I had Apple Pay attached to it and it always worked flawlessly. Now suddenly it claims Apple Pay isn’t enabled in my app even though it is. I deleted and downloaded the app again, still won’t work. Took about 10 minutes to connect the app to my bank account for direct pay and once I got it connected, the app said direct pay was not available either. Clearly the app has been updated. And no it’s completely broken. Developer please fix ASAP!
  • 50/50 not working

    Last year this apps working flawlessly. But this year it works 50%, but most recently not working anymore. Still keeping the app just in case they fixed the error.
  • App is broken

    Usually this is a great app. I use it to quickly fuel up my car. But this version is not working right, it is not applying my rewards discount to the price at the pump even though I toggle the discount on, the toggle for the print receipt works just fine but not the reward discount? Please fix this problem.
  • Doesn’t work anymore

    I used to love this app and would have given it five stars. However it doesn’t work anymore. It will activate the pump but even when I select the rewards I want to redeem, it does not deduct that from the price. First time it happened I thought it was my fault for not clicking the box to redeem rewards but I paid close attention the next time and it didn’t work. I inquired inside and the clerk said I was the first person to ever ask about that app and he knew nothing about it. The technology is there. It just doesn’t work and no one can help troubleshoot.
  • Total rip off

    Consistently fails to give you your rewards price. This can be as much as a 25% overcharge. When I complained to Safeway support they said, “don’t use this app. It is in beta”. The app does not say beta anywhere and has been around for years. This is just malicious over charging.
  • Always seems to have a bug

    I have been using this app for years and it works well when there isn’t a bug. Currently, it will automatically apply fuel rewards even though I tell it not too. The option is clearly turned off but it still applies it. I would give it five stars if there were not so many bugs.
  • Handy but has a few bugs

    I like the convenience of paying with this app but a new bug has surfaced where it always uses rewards points regardless of the setting of that toggle. I only noticed because I did less than a fillup yesterday and had toggled it off.
  • Doesn’t show you fuel prices

    This is one of those apps that has benefit almost entirely for the company and not for the user. It does provide directions to the nearest Safeway, but Google maps can do that much better. It doesn’t tell you what the prices are so you don’t know whether it’s worth a trip. And as for paying with the app rather than with a credit card, what’s the point in that? The credit card gives you lots of protections without sharing all your personal information with Albertsons / Safeway. This is one of those apps went up to a loyalty program that really has very few benefits. And then there’s the app itself, not great. Don’t waste your time.
  • Station closed for renovation but app doesn’t say so!

    Was on a road trip and used the app to find gas. Showed me one with listed gas price but when we get there, it’s fenced off and closed for renovation. Why does the app not reflect that!?! Terrible user experience.

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