Doesn’t apply rewards points!
This app is terrible. I would give it no stars if I could. This is the third time I’ve used this app and it hasn’t applied my rewards. It shows I have them but won’t use them. I spoke to representative from Safeway who said they would forward it to their IT department, which means thanks but go away. Don’t use this app!Beakster45
LOVE the APP
This app is amazing. Like any app, it has occasional glitches, which I know you will fix as they occur.
One suggestion I would like to make would be to include the Fuel Attendant or HELP button on the app, as an option to provide full service to handicapped and elderly individuals.SCOTTs0027c60
Not working properly
I got to the pump and everything worked fine except I couldn't apply the credit I had just earned. A timing issue I guess. Got all finished pumping and I couldn't get out of the app. It was just stuck. That was Saturday. Now today, Monday, I've received about 20 notifications, and counting, for the same tank of gas. Weird and annoying.Jacksondeb
Frozen during checking account set up
Every time gets to Just for U question and it’s frozen, can not continue or back. I see some people have the same problem but still not fix. ??? Maybe replace the person in charge could help. Maybe Safeway personnel never read the reviews at all.keeps frozennnnnnnnnnnn
Freezes on Payment Setup
I thought this seemed like such a good idea to download this app. Maybe the poor reviews were just exaggerated, but no. As I try to add my bank payment info, the screen starts to flow down. Then after selecting my security question and answer, it just stops responding. Have tried 5 times with the same results. What’s the point if I can’t set up my payment?RBTracy
Got the debit price with upay option
The app was easy to use. I like seeing the gas prices at the stations near me. I got the debit price by using the upay option. If you just use a debit card you’ll get charged the same rate as credit.shoakguy
I’d use it if it worked!!!
After seeing the reviews that it doesn’t recognize that your card is a debit, I figured I’d link to my bank account. Well....that doesn’t work!! The screen froze every time I tried to link to my Citibank account. This app is useless to me until I can link, coz I’m not giving up my 10c cash/debit discount!!Chefmancal
Useless
App froze during T&C; can’t register or use this thing.
Why would you produce an app that can’t be used? Do you hate me? Is my $180/week in groceries not acceptable? Should I maybe just go elsewhere for gas and groceries? It’s hard to reach alternate conclusions right now.
Also, having your Issaquah clerk wear his mask below his mouth isn’t a really useful thing for him to do. Fingers crossed he doesn’t have the ‘rona.HighlandsBoy
Never works.
I got this app right after it came out. I tried it but it didn’t work. Ok forgot about it and recently with the whole Covid-19, don’t touch anything I figure this is the way to go. Still won’t work, I have tried at 3 different app enabled stations over the last 4 months and never once has it worked.bambi069
Fueling app
I loved this app when it first came out. Made fueling up easy. I went to use it today and it would not actually open. It showed up but disappeared as soon as I tried to input my pump number. I deleted it and reloaded it. Still does not workTroubles1980
