User Reviews: Safeway One Touch Fuel‪™‬

Top reviews

  • Horrible update

    Was an absolutely awesome App!! Was!! Since the last update the app opens then closes immediately. But when the control button is double tapped it shows the app there but will not show when trying to access. Please fix it. I called your IT and opened a ticket but still nothing no help no assistance what so ever!! I am a ASD and have always bragged and referred people to utilize the app. Now sadly I can’t do that.
  • Horrible app

    I attempted (heavy emphasis on the word “attempted”) to use this app for the first time today. Told it to fill up, afterwhich it promptly charged my card on file $1, and then refused to dispense fuel. Had to use my card anyway.

    The attendants know nothing about how this app works, so they’re of no help.

    I’m deleting this garbage app once I’ve ensured my card hasn’t been double charged.
  • Reward points

    Love the app, but I have been using for a month and still cannot redeem my rewards. Wonder if you can use number of rewards to use?? Guess I will find out when they get this app fixed....otherwise works well
  • Bugs need fixed on new version

    When I first got the app it worked great! I loved that I didn’t have to use my card at the pump, especially knowing people can steal your card info that way. But since the app updated to the 1.3.4 version it doesn’t work. When I click the “pay and activate” button nothing happens. It’s been this way for over a month now.
  • App doesn’t work

    Your app was working great and then stopped working a few months ago. What’s the deal? Your app benefit has one basic advantage, paying through the app and yet that feature no longer works. Do you still have developers working on this? Very slow response to your issues
  • Please fix this

    Don’t know how your Dev team busted this app so badly, but please fix it. I loved this and would have given it 4 stars last week when I used it but the update from about 3 days ago trashed the location support. App now tells me to drive 22 miles to pay at the pump with it when I’m STANDING right in front of another location. Bluetooth is on & allowed, all location services are available- I’m right on the map at a spot and it’s allowing me to turn on pumps 22 miles away. Not cool.
  • FIX YOUR APP!!!

    When this app works it works fast but for the past 2 months when ever I open the app it just crashes immediately. I’ve tried resetting my phone, logging in and out of my account, deleting and reinstalling, the app, I’ve tried opening it before I get to a gas pump but as soon as I get to a gas station anywhere it crashes and I can‘t do anything about it. Please fix your app.
  • location data is mandatory

    Promising but flawed if you value privacy as enabling location services is mandatory. FAQ mentions “security” as a reason for requiring location data but really? I could be wearing my tin foil hat and paying with cash but privacy related data breaches are the norm these days so just being cautious.

    Probably won’t be using the app on a regular basis until location verification is streamlined but a sense of relief I can purchase gas with Apple Pay if I ever forget/lost my wallet while low on gas
  • RECEIPT BUG

    I loved using this app since it is convenience, until the bug started. The app keep sending me receipt of my last fueling every 30s (when I realized it’s all ready piked up in my inbox for 80+ same e-mail) and the app just can’t stop popping up notifications on the same thing. Log out didn’t help at all. Hope the team could fix it otherwise it’s horrible.
  • Needs work

    Used it for the first time today. Really liked when you’re at the pump, you select pump number, you can use your rewards and you start pumping. What was the downside is when I was done pumping and put the nozzle back. The app didn’t give me a digital receipt. It just kept saying “pump is activated”. I didn’t know when I drove away if my card was still linked to pump. I had to pull over and check receipt history to see I was just charged for my fill up. If they would fix this issue, it would rate 5 stars.

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