Leave a Review SRAM AXS
Update erase the ability to make micro adjustments per gear
Disappointed, I was able to micro adjust per gear when I first installed the product and after the first app update this option disappeared. I contacte SRAM and stated this is an option only for e-bikes and for all other bikes will be a coming feature. Don’t understand this at all!123wal
App logs out after a few days
So far I’ve been very happy with the Shifter & Derailleur. Love it!. But the app logs out after a few days. So when you need it in the mountain (no signal) it’s useless, can’t login, can’t adjust anything.
Can you please change this? Don’t let the app log out automatically, only user log out.Salim Chain
Please dont make me sign in every time I want to check the battery levels.
App works well but I really dont like that I have to sign-in every time. Please make it use face-ID or keep me signed in.Slow Measuring
It is a decent app however…
While most functions of this app worked decently, I was unable to delete any bikes or add any pictures. While the initial set up was rather time consuming, the performance of this app degraded over time. I am somewhat disappointed in this app, while I was able to customize my shifting, I would like to see the feature where you can view the amount of time spent in each gear in the app rather than a separate website. For such an exciting development in the mountain biking world, I expected better in terms of overall ease and convenience from this app.Show lessMountainbiking Jeff
Huge improvements
Most recent release is much faster load time!JMP538
No where near as good as the components
Ok, so after massive fiddling (install, reinstall, wake components etc), got things to connect 2x - once the rear derail did an update, then after many tries, I was able to turn on multi shift.
But/ far too irritating, manually connecting components etc make this app not ready for prime time.
I thought I’d flip open to app to check batts - it’s far easier to just charge everything overnight and not have to deal with this lousy app.
Great when it occasionally works, not really worth the time and frustrationShow lessDon't love app
not a well designed app
unfortunately you cannot give a zero rating. the app sees my components in the app. the system says there is a firmware update. it says to activate the primary component and shows the front derailure ( FD). the FD light is in a slow flashing state and the system does not connect or update the firmware. as well if i try to connect to the shifter the app keeps displaying a window saying to activate the device. the lights are flashing and the app des not connect. horrible app and not useful at all.Show lessnoluvforSRAM
Developer Response
We apologize for the inconvenience! Please update to version 2.0.23 for this issue to be resolved. If you find that you are still having issues please use our in-app Help and Support options found in the Settings page.Works as advertised
I haven’t had any problems getting this to work, although it’s essential that all firmware be updated. I also couldn’t see the drivetrain settings until I hit “Connect” on the rear derailleur icon. Once I did, I could enable all the cog & shifting settings.pauljolly65
Seriously Buggy and What’s the Point?
Is it me or did this software become severely crap over the last 6 months? Last time I used the app it seemed to work fine. Now, not so much.
Constantly says that I need to wake each of the three components (Derailer, 2x Shifters), easy enough to do, but a few secs later it’s undone. Makes the app practically unusable.
Plus, where are all the useful features like the ability to get notifications if ANY of your batteries needs charging?
Seriously, what is the point of this app? It doesn’t do it’s core function or anything value added. Sorry to be so negative, but wow SRAM … what a fail!Show lessSmitter1
Seems reasonable enough
I was not optimistic having read the terrible reviews, but was able to set up my AXS rear derailleur (1x) with ease. I was able to update firmware and change shift settings easily and quickly. It would be nice to see battery percentages, but other than that minor grievance, the ap seems to work fine for my group set. Time will tell.Show lessNE gravel
