Leave a Review SRAM AXS
App needs work
Just bought a bike with a AXS Force 1 x 12. Wanted to swap the left and right shifter functionality. But the app keeps losing connection while “saving” the new configuration. SRAM had me delete and reload the app and now I can’t even log in. App keeps “timing out”. This needs a TON of work.MP7689
Absolutely worthless
I thought that there was no way it could be as bad as the reviews. I was right, it’s worse. There is no way to connect multiple devices i.e. front and rear derailleur, and that was just to register. Never even got to get it to work.n$ksox
So so
Nice to have an iPhone interface to manage the shifters. But. Clunky to get set up, if you make a mistake typing in your password there is no starting over. Need a different password. It would be much more useful to indicate battery charge level with percentage values. The icons are too vague.SnugandDodger
Quark/SRAM needs to update this app!
Often won’t connect to my Powertap PM pedals. No longer supports changing crank length. Customer support says it’s a “priority” to update the App but it’s been 6 months of repeating that. Shameful that $900 dual sided power meters don’t get you a functioning app…The Knight 3
Setup but nothing more
The app works when setting up your drivetrain but beyond that it forces you to a sram website. Why isn’t everything contained in the app? Any notification like low battery or ride info is on the website. Seems very half-baked.Big Tuna 12
The Software is Awful
It’s a shame because Shimano has always been known for terrible software on their Di2 shifters. Looks like SRAM has joined them with their own weak software. As of June 2021, I agree with the early reviewer that getting a wireless phone connection (usually when you need it most) with your wireless components it’s very difficult. You can see the derailer LED blinking that it’s trying to connect, but then an error is presented on the phone screen.
The SRAM components cost too much (an understatement) for such constant software issues.Show lessJim384720999
Developer Response
We apologize for the issue you are having. Please reach out to our Customer Service Representatives at apps@sram.com for help resolving this issue.Love AXS. This app isn’t good.
Firmware is shown as up to date (2.17). Odd, been that way for a long time. Ah, but the AXS web app knows that I need an update and shows I need 2.7.3. From other comments here it seems this happens a lot. Simple functions should, I don’t know, work?QZAKY
Latest update
I like the app, would be nice to integrate the web app deeper into the native app. The workout history is very fun to look at and learn from. The latest updated has some issue tho with login. I was being asked to log in multiple times and now can’t even do that. Looking forward to see this being fix soon!Show lessjanko13
HORRIFICALLY FLAWED
I have to get pretty mad to leave a review, but this app has done it. You have no choice but to get it if you have the AXS system, but know that it IS DEEPLY FLAWED. I am hoping SRAM will see this and correct MAJOR issues.
1) I was in the middle of nowhere and had to microadjust the derailleur. I opened the app and it had signed me out of my account (why do you need a friggin account at all?!) There was no signal so I could not sign in. WHY AUTO-SIGN ANYONE AT ALL?!?!What if they’re actually riding in the wilderness like the derailleur was designed to do?!
2) when I got to signal and signed in, I had to add the components again just like when you first set up the system. WHY THE HECK would they do that?!
3) every time you click on the derailleur in the app it has to download firmware which takes shockingly long. Every.... single.....t....t....time...
GET IT TOGETHER SRAM!! Splurge and hire a high school app developer who could solve these issues!!!Show lessBr puzzle addict
Reverb update failed, now post is dead
Got the app which said there was a firmware update. Did the update which never finished. Now the post won’t respond. Very irritating. Worked flawlessly prior to getting the app and updating.Tonloc08
