Leave a Review Xfinity Prepaid
App Issues
I love the service , it’s affordable but i can’t even log in and refill it. the app won’t even open anymore ,i’ve restarted my phone after deleting the app and re downloading it doesn’t seem to work either .i’ve been having this issues for the past weeknuvesiitaa
Trash
This app crashes and will have you without being able to pay your Wi-Fi bill unless you walk into an Xfinity location. How does a a business worth millions not afford to have an app that is functional? Xfinity is the worst provider, but in most cases the only resource available leaving some with no choice but to do business with this trash company.Show lessCourtneySoOfficial
Worst app ever
Always had trouble logging in. Then it got to the point where the app won’t stay loaded on my devices every time I try opening it. . Never had so much trouble with an app like this one. Why have it available if it’s not accessible?monvalleymom
Don’t work
The app used to work now it doesn’t. Every time I try to open it the app closes. I try re downloading but that doesn’t work. Support gives me a limited set of replies and no help when I say what’s wrong. This app is as useful as a screen door on a submarine.Ancient Metalhead
Terrible!!!
I’ve had no issues with this app until today. I can’t even open it. I deleted it and re downloaded it and still it isn’t working. Just much easier to pay through the web and delete the app all together!!!Riodeliceeee
Xfinity Prepaid
It has to work on some issues it has like you should be able to update the app more other but only problem I’m having I’m tryna access the app and it won’t even open so I have to use a laptop please work on your issues before you loose all customers from having the app on the phone !.no se dice nombre
Having trouble with the app
The service is great but I just now started having issues with the app please tell me how to get back on to it it will kick me off immediately as soon as I try to open itLisa Ray8981
App Does Not Work
This app does not work. When I put in the MAC address and then click complete activation I get this error message “oh no! Something did not work… It seems like something did not work on our end. Please try again”. And it’s the same thing when I go through the website to login.
Please update this app and website. I do not have time to keep going to a store to purchase refill.Show less31474
Oops! Something went wrong!
Kept getting the above message when using app and/website. Thankfully I was finally able to access my account and setup autopay.M97405
Auto pay always cancels by itself!
For the most part, I haven’t had any issues. Out of no where the app just stops auto pay every month now by itself and it’s so annoying! Then you can’t contact anyone! Support is a bunch of useless FAQ! Fix the app! What’s the point of auto pay when you can’t use it and your internet cuts of immediately. I seriously watched the autopay option all the way until the due date to make sure I wasn’t going crazy. Sure enough, the day of the wifi cuts off and says I need to refill. This is a useless app.Show lessAnnoyedbyshopitbutton
