The app works pretty well, but is incredibly frustrating that it makes you log-in repeatedly, which kind of defeats the purpose of having an app. There’s no real advantage over using your web browser. In fact it’s better to do that so that you don’t have to keep logging in repeatedly.
Sweetwater is the absolute best. I have tried other websites/apps and this one is so easy and fast. I ordered many small items and they all came on the estimated day with some free gifts (Sweetwater stickers, small bag of mints, more info about items) The day after I ordered I got a call to confirm that it was sent and that I ordered the right things. I got a call from a costumer service representative. He was extremely nice and helpful and gave me his personal extension in case I had any questions. Like I said everything arrived on time and it was all in one package, other websites send everything separately and it can be very frustrating. It was the exact order with great quality. I highly recommend this app to anyone who is looking for music gear! Thank you Sweetwater!!!
Honestly, I don’t know why this app is rated to low (maybe due to older reviews), but now it works just like the website but smoother. The only this that’s mildly annoying is occasionally it logs me out for no reason, but other than that, no complaints!
At the time of writing this, the last update was over a year ago. It’s annoying to login each time to check your wishlist or an order status. LastPass/password manager integration makes this easier but, on this app, LastPass doesn’t recognize that it’s Sweetwater so I have to open the whole catalog to select Sweetwater then login.
The app is, as I said a great app and Sweetwater services are great, just about anything anyone would ever need in music can be found here. So overall a great app, but it runs a little slow, that is the only reason that I didn’t rate 5, I highly recommend Sweetwater to any musician
This app works well, but my biggest issue is constantly having to log in - this happens when upon navigation to different parts of the application and when viewing my account information. It’s incredibly frustrating to the point where half the time I’d rather use the website instead. If this one issue can be fixed, this app will be 2 times better.
Great app, use it all the time. Easy to use and navigate, save favorites, and get info on new gear, great staff too.
One small annoyance is that the shopping cart review page is basically unusable. It won’t let you scroll up or down. It’s constantly stuck. Sometimes breaks free and you scroll, but goes right back to being stuck again. Fix please?
The app works, but I have to sign in multiple times to make a purchase; once when I open the app and again when I hit the “place order” button. It would be nice for the app to keep me logged in like most other retailer apps. It’s annoying that my favorite music shop’s app is less than it could/should be.
I find it works better than browser versions that occasionally struggle with scrolling. That said, it's basically a stable browser version. Which works for me.
I love Sweetwater, but the app drives me nuts. When I click on a demo video it plays it but then takes me back to the home screen instead of what I had pulled up on the search bar. Little things like this happen often enough to where I rarely have the patience to use the app.
saultrain
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GuitaistM08
youretheguy
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PAPANOJ
Tristen C.
