Grateful for Chevron Rewards
Thank you for launching the Rewards program ($1 off / gallon on first 3 fill ups) in our area just in time for the Christmas season. We have 6 drivers in our family so we will save around $360 this month. These savings allowed our family to bless a few special people in our lives that otherwise would not have been in our budget this year. Thanks again for launching the best premium fuel rewards program out there. Chevron will forever be the only fuel we put in our vehicles. The quality of fuel has kept our vehicles running better for longer ever since we switched. ♥️💙⛽️
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Cool app, but most likely spy too
It’s cool to pay at the pump through the app, but I don’t like that I can’t enter an amount to be charged. I ride a motorcycle and oftentimes I just want to put a few bucks on gasoline. It would be nice if it asked me how much I wanted. My bike fills ip with about 13-16 bucks. 10 bucks is often more than enough for the week/weekend. So I wish that I could enter 10 bucks and for the pump to automatically stop at 10 bucks. I also prefer paying using debit rather than credit. With debit the money is withdrawn from your account right away. With credit it can be a while for the charge to post. I also dislike that you must use a phone number to create an account. The typical tell tell sign of a spyware app. There is no such thing as free, we all pay for using this app through the sales and sharing of your personal information. So make sure you turn off location services while not using the app. I even block it’s access to cellular data, and don’t allow it to refresh in the background. No need for any of that when not in use. I don’t even use my real name or provide any information that I feel not necessary and private. Other than that, it is a cool app. The savings are OK. Better than nothing. In case my review disappears, just like the last one, I’ll copy and paste it again and again.
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Response from developer
Thank you very much for your feedback. Your privacy and protection are very important to us. For a detailed review of our privacy policy related to the mobile app, you can visit our website here: https://www.chevrontexacorewards.com/en_us/home/mobile-app-privacy-statement.html - Michele
This is perfect when your not a people person
Gotta admit. Todays society and the amount of impatient people makes it hard to sit in a simple line just for gas. Knowing that it’s quite possible for a card reader at a gas pump to be compromised to hack your bank account makes it even harder to avoid the lines inside a gas station. Since the chevron app, which I’m a car family of Cheveron gas only, I’m in and out quick and easy. Paperless receipts which are very detailed in how much you pumped, price per gallon and points to earn for the moments your feeling froggy to brave the lines and utilize em on free and discounted goods, I’ll buy that for a dollar. Thank you very much. Even if you don’t care about what kinda gas you put in your car, the apps out there are making it pretty easy to simply fuel up and to benefit from using their gas.
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Wanted to use Chevron and it’s rewards…
I downloaded this app thinking I would be able to start collecting rewards and I was excited about it as I like Chevron fuel and I could pay from the app. However, joke is on me- you can only get rewards at “participating” stations. And I finally found one but the rewards was “not online”. I don’t understand this “participating stations” thing. Rewards points should be available at any and all stations. Also, I was supposed to get some credit to apply to my fill up, and while using the app it did not give me the option to use it. This shouldn’t be that hard. I have decided to just use Exxons as I have not seen any of these issues with them.
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Wow
Tonight I was at my worst due to being in between jobs and didn’t have much money but needed some gas to get my kids to school in the morning. So I pulled in to the Keith’s close to my home in Moselle, Ms. There’s a little guy there that I just love to DEATH. He has always been there to answer any questions I’ve had and he became my little Keith’s superstore buddy. Well I had found an e-gift card in the floor board and I wondered if I could use it for gas. This guy wasn’t quite sure but he took me in and helped me the whole process. This young man HELPED ME GET all $25 in gas from that little gift card. I am so grateful and blessed. Yall, have to do something for this boy. Bc he has helped me so so much tonight. Could not have done it without him.
And this guy is kind of short skinny he wears glasses they’re like maybe see-through glass frames or see-through plastic frames with a little bit of tan to them I’m not sure and short blonde hair and he is just he’s all around a great person. It would just make each and everyone of us that he has ever helped, feel so full of happiness knowing he has been blessed by the company bc man does he do a great job and talks very well about the company. Thank y’all so much.
And this guy is kind of short skinny he wears glasses they’re like maybe see-through glass frames or see-through plastic frames with a little bit of tan to them I’m not sure and short blonde hair and he is just he’s all around a great person. It would just make each and everyone of us that he has ever helped, feel so full of happiness knowing he has been blessed by the company bc man does he do a great job and talks very well about the company. Thank y’all so much.
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Response from developer
What a wonderful story - thank you so much for sharing your expereince! We would love to share this feedback with the station team. If you would, please reach out to 855.285.9595, option 3 or cccweb@chevron.com and let us know which station you visited. We appreciate your business and look forward to serving you again soon! - Michele
It’s a great concept but doesn’t work as advertised
I signed up for a three state trip. Obviously I was going to consume some fuel so the dollar off a gallon was appealing. Well the gps is off and I’d have to drive around the stations before it would even allow me to pay with the app then it would tell me that station was not participating in the rewards program or it just would not connect to the pumps. After 7 times of trying I called chevron customer service and they gave me $10 credit for the inconvenience. How about give me the dollar off a gallon your promised in your advertisement! To say I’m less than impressed is an understatement. The only good thing about the app is you can find another chevron station but then have to switch to your navigation app to get there.
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Response from developer
Sorry to hear that your experience with the app was not great. We will share this review with our development team. Please use this link to locate participating stations: https://www.chevrontexacorewards.com. You can also reach out to our team at 855.285.9595, option 3 and they can validate if a station is participating. - Michele
Discount not available at all locations
I downloaded the app when I saw an ad for $1/gal on your first purchase through the app. I used the app to locate a nearby Chevron station, selected the pump number I was filling at, and followed all the prompts on the pump and app screens. I never was prompted to put in a discount and when I reached out to customer service, they told me not all locations participate in the rewards system. I never would have bought fuel at Chevron without that discount just because it’s cheaper elsewhere in my area, so I spent over $20 more in a tank of fuel on an app that misled me to believe I could apply the discount at a location that “doesn’t participate.” Also, I called customer service and requested a call back which I never received, and waited over a week for an email response. Not a great experience
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Response from developer
Thanks for your feedback. I do see that an agent did respond to your concern, I do hope you found their response helpful. If you need another agent to reach to you, we can have someone do so. - Michele
A complete waste has never worked at the pump
So I have the app completely set up and have attempted to use it at the pump twice. Each time it proved itself useless. In theory you go to the pump, open the app, select fuel up, get a cute little scroll wheel to choose your pump and for me a wait time of 2 to 5 minutes to confirm payment. I actually assume the time because I got tired of waiting and just closed the app, the attendant at the Chevron gas station told me I had to go into the station to use it. This means you have to go in waiting line, then choose a specific amount of money you want to put into your car then go back out to your car and fill your car with gas. You can’t just fill up and go. What an absolute joke. if I could give this app negative stars, I would.
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Bugs for low amount linked gift card
APP is good app and easy to use. But there's a huge bug if linked gift card only has less then $4. If I want to start with that card first then use another full amount gift card, will get in trouble.
Once I hit the gift card with little balanc, System will not able to authorize payment, and then will not able to use any other linked gift card, or add new gift card, not even work after I deleted and reinstall the APP. It happen everytime when I try to finish the card has the little balance, more then 5 times. It can't control how much need for full fied, and Chevron not allow us the finish the card. I wish can add the function for balance merger or allow the linked gift card in APP can be used when even has 1 dollar.
Once I hit the gift card with little balanc, System will not able to authorize payment, and then will not able to use any other linked gift card, or add new gift card, not even work after I deleted and reinstall the APP. It happen everytime when I try to finish the card has the little balance, more then 5 times. It can't control how much need for full fied, and Chevron not allow us the finish the card. I wish can add the function for balance merger or allow the linked gift card in APP can be used when even has 1 dollar.
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Response from developer
Hi- We're sorry for your recent experience using the mobile app. To assist you further, please call us at 855.285.9595, option 3 or e-mail us at cccweb@chevron.com. We would love to gather more information about the incident and investigate further.
App does not work.
Tried to get gas one day and the app logged me off and I tried over and over putting in the access key. Will not get into my account. I’ve tried to email the app support and called me and there was not respond to any messages or calls I made. There are reviews of serval years the people made saying the same thing and nothing got fixed. App developers
Say they’ll do something about it but their “something” is an email to another worker that will eventually get thrown out.
Say they’ll do something about it but their “something” is an email to another worker that will eventually get thrown out.
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Response from developer
We are sorry that you have not had a good experience using the app. If you would, please contact our team at 855.285.9595, option 3 and provide the case number from your recent outreach and they can review. We would love the opportunity to turn this experience around. Thanks! - Michele
