Just a big scam
They got ya by the you know what once you sign there contract. They’re completely unethical and use the system to their financial advantage. I’m entering my last 6 months and cannot wait to be done with these people. They raise their rates and have all sorts of tiny bogus fees like “roadside assistance” -which you never use. I’ve been charged $75 twice for a battery change even after I notified them. All you can do is file a dispute and supposedly it goes up a level but you never get any response and it’s not like you can just stop paying them -they just add it to your bill and all of a sudden you’re paying these crooks $300 a month. Where I live we have 2 options but it’s expensive to disconnect and reinstall with another company and they know it -so they just nickel and dime nickel and dime. They’re equipment is clunky and outdated so it is t like you’re even paying for good technology. Avoid the scammers.
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