Leave a Review IVPS Tour
Is this a joke?
Same as earlier reviews... I can’t even get through the first step of opening the symbol in the upper right. The app just attempts to load then times out with, “can’t connect to server, try again later.” Wait til later and get the same thing.
Is this intentional so you don’t have to honor your warranty’s?! Why isn’t this being worked on?
AND, your response to provide the details around the error— none of those things you ask for are relevant.. no information around those points is related to the app not loading, like everyone says.
I followed the m.vapingtour instructions and it just sends you back in a circle to this absolute fail of an app.
Nice tactic to prevent honoring your warranty.Show lessReganNoelle
Doesn’t even load
This app is just junk, the update ruined it along time ago.Kylemsherrington
Developer Response
Dear Kylemsherrington, Sincerely apologize to you for bringing you a bad experience, hope you provide the following information so that we can serve you better. 1. Your network operator information 2. Your detailed address. 3. Your email address. 4. The error code displayed by your APP (for example: Server error (-100)) Please send above informations to email: support@smoktech.com If your network cannot connect to the IVPS Tour service, please try to use https://m.vapingtour.com/s to activate the product Best regards, SMOK hearty service teamApp doesn’t work
The app continues to load after hours of being left on the screen as a business owner who can no longer verify if my stock is original this is horrendousj hus1547
Developer Response
Dear j hus1547, Sincerely apologize to you for bringing you a bad experience, hope you provide the following information so that we can serve you better. 1. Your network operator information 2. Your detailed address. 3. Your email address. 4. The error code displayed by your APP (for example: Server error (-100)) Please send above informations to email: support@smoktech.com If your network cannot connect to the IVPS Tour service, please try to use https://m.vapingtour.com/s to activate the product Best regards, SMOK hearty service teamThe app servers are constantly down
The app has not been updated for a year and the servers are always currently busy. I would like to use my warranty but it’s impossible with the servers on the app being constantly down. They have a warranty’s on their products but theres no way to use them.hwiicijsja
Does not work
I downloaded this app to verify my smok product is genuine and all I’m getting is “server too busy” or “server error” please sort this out ASAPsharisebrittle
Developer Response
Dear sharisebrittle, Sincerely apologize to you for bringing you a bad experience, hope you provide the following information so that we can serve you better. 1. Your network operator information 2. Your detailed address. 3. Your email address. 4. The error code displayed by your APP (for example: Server error (-100)) Please send above informations to email: support@smoktech.com If your network cannot connect to the IVPS Tour service, please try to use https://m.vapingtour.com/s to activate the product Best regards, SMOK hearty service teamDO NOT WASTE YOUR TIME
This app doesn’t even work. Have had it downloaded for months and can not get it to load or do anything. I have 2 Smok replacements needed and can not sign up or login in. Just an error saying “loading”. Don’t even bother buying their products because of this.buy cigarettes
App will not work
Bought a new Smok product and it’s asked me to download the app and verify the product I bought is genuine, I had the app previously when I verified my old one, the new version will not let me (sign in,create a new account,or load the home page). Why ask for verification when your IVPS tour doesn’t work. Let downShow lessefc74
Developer Response
Dear efc74, Sincerely apologize to you for bringing you a bad experience, hope you provide the following information so that we can serve you better. 1. Your network operator information 2. Your detailed address. 3. Your email address. 4. The error code displayed by your APP (for example: Server error (-100)) Please send above informations to email: support@smoktech.com If your network cannot connect to the IVPS Tour service, please try to use https://m.vapingtour.com/s to activate the product Best regards, SMOK hearty service teamDoesn’t work
I can’t get the app to work and i’ve notice that other people in your reviews have had the same problem. sort it out!cerysbell
Developer Response
Dear cerysbell, Sincerely apologize to you for bringing you a bad experience, hope you provide the following information so that we can serve you better. 1. Your network operator information 2. Your detailed address. 3. Your email address. 4. The error code displayed by your APP (for example: Server error (-100)) Please send above informations to email: support@smoktech.com If your network cannot connect to the IVPS Tour service, please try to use https://m.vapingtour.com/s to activate the product Best regards, SMOK hearty service teamThis app is so trash
Put more thought into stuff before you release it to the publicBrayden_Luxiano
Developer Response
Dear B_man_80, Sincerely apologize to you for bringing you a bad experience, hope you provide the following information so that we can serve you better. 1. Your network operator information 2. Your detailed address. 3. Your email address. 4. The error code displayed by your APP (for example: Server error (-100)) Please send above informations to email: support@smoktech.com If your network cannot connect to the IVPS Tour service, please try to use https://m.vapingtour.com/s to activate the product Best regards, SMOK hearty service teamSuch a horrible horrible waste of time
I bought a Smok device and in order to file a warranty claim you have to download this ridiculous piece of crap app to scan your codes on the box. I have yet to get it to work. Emailed customer support and they keep telling me to use this. Learnt a waste of money.nickle85
