There was an attempt…
One of the roughest looking apps I’ve seen in awhile… definitely doesn’t make the company look good. Search is clunky and selecting filters blocks off lower half of menu. Viewing area is dominated by unhelpful text and can only scroll past one small picture of an item at a time. Not enough filtering options, no brand or material options. Just like no quality testing…
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Problem with this app
I got a problem with the app it appears that I can’t access it period. By that I mean is that I can’t login to my account and I have reset my password and still no avail on it period. So I suggest that you don’t use this app or the TJMaxx app either because they are supposed to be linked with one another and I tried both of them and got nowhere! Don’t know what is going on with them but I took them both off my phone and will be calling customer service to find out what’s going on with the app. Until they figure it out I will not be using them period.
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Response from developer
Hello! We are sorry to hear about your experience and appreciate you bringing it to our attention. Please feel free to reach out to the customer service team via email: customerservice@tjx.com or via phone during business hours (9am – 6pm EST): 1-800-888-0776, select 1 for instore customer service. We look forward to hearing from you. Thank you!
Worst app
This has to be the absolute worst app available for shopping. Not only is it unresponsive during shopping the checkout is a nightmare. Every time it prompts for login the password is wrong and the reset password is even worse. This latest shopping experience sent me 27 emails YES I said 27 emails to reset password all while the app is unresponsive. Once this order arrives I’m done not only am I deleting this app I’m cancelling my store card as well. Unbelievably ridiculous for this large of a company to ignore not only the app but also their website which is no better.
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Response from developer
Hello! We are sorry to hear about this experience and we appreciate your bringing it to our attention. Please feel free to reach out to the customer service team via email: customerservice@tjx.com or via phone during business hours (9am – 6pm EST): 1-888-627-7425. Thank you!