Have to Keep Creating New Account or Guest to Check out
I have had a consistent account for years but the last year or two there have been issues with my cart. There will be items I can’t remove, or now I can’t even see what is in my cart or on my saved list. It wouldn’t even let me checkout. I had to order some of the items from the Marshalls app, which never gives me any issues and has quicker shipping. I called about the issue and it was never resolved. So, I just created a new account. It worked well for months and now it is doing the same thing, and I just had to create a new one to check out the items. Also, it seems the delivery time from here is a bit longer than Marshalls. I love T.J.Maxx! It is one of my favorite stores, but this is very frustrating. I lost everything I had saved, and wasted too much time.UNI_23
Works fine for me
I’ve personally had no huge issues with the app and have been using it for 2 years now. The only suggestion I would make is surrounding their search features. One would be regarding clicking on an item and when you want to go back the arrow is not always there so you just have to go to the beginning or it takes you back to the beginning on its own. The other is regarding sizing for shoes. I have some wide hobbit feet and there is no filter for wide shoes though they always have a lot of them. The app for Sierra does have this so you’d assume it could be rolled out to the other apps.
The changes I have noticed are clean up issues that can happen with an update and don’t really effect my experience that much though the changes would enhance the overall functionality. The app has gotten better each year so hopefully they can get them up to the level of the Sierra app. Overall, not even close to the worst retail app I’ve used and I use it literally almost daily.ElisabethCannon
App is garbage!!!
I wish I could rate this zero stars. The app NEVER works no matter if you update it or not. You can open the app, but once you click on any item to look at it, the screen is blank. Try going to the menu options to select the category you want to browse…same thing. Blank screen. Half the time if you actually manage to add an item to your cart, once you try to check out, you won’t be able to complete the purchase. If you want to purchase online, just go directly to the website. Also, just to be clear, I’ve had the app for several years and the problem always persists. I’ve updated, uninstalled and reinstalled and it doesn’t help. Once out of 100 times when I open it, it MIGHT work.MariposaSays
Developer Response
Hello! We are sorry to hear about your experience and appreciate you bringing it to our attention. Please feel free to reach out to the customer service team via email: customerservice@tjx.com or via phone during business hours (9am – 6pm EST): 1-800-926-6299, select 1 for instore customer service. We look forward to hearing from you. Thank you!
T.J.Maxx
Free
Details about T.J.Maxx
- Released
- Updated
- iOS Version
- Age Rating
- Size
- Devices
- Languages
Features
Developer of T.J.Maxx
- Versions
- Price History
- Description
- FAQ
Version History of T.J.Maxx
16.3
August 28, 2024
We continuously update to fix bugs and enhance performance.
16.2
April 18, 2024
Bug fixes and enhancements and updates to TJX Rewards credit card management services
16.1
February 20, 2024
Bug fixes and enhancements.
16.0
January 25, 2024
Bug fixes and enhancements and updates to TJX Rewards credit card management services
15.1
May 22, 2023
Bug fixes and enhancements.
15.0
May 11, 2023
Bug fixes and enhancements.
14.0
February 2, 2023
Bug fixes and enhancements
12.5
November 9, 2022
TJX Rewards® Cardmembers can now track their earned points right on the app. Come see how close you are to earning your next Reward!
12.2
October 18, 2022
TJX Rewards® Cardmembers can now track their earned points right on the app. Come see how close you are to earning your next Reward!
12.1
October 5, 2022
Bug Fixes and enhancements
Price History of T.J.Maxx
Description of T.J.Maxx
Thanks for downloading the T.J.Maxx App. You can shop amazing styles & savings anywhere, anytime!
•Redeem earned Rewards and track Points:
TJX Rewards® cardmembers can track progress toward the next
Reward and redeem right from their phone.
• Manage your TJX Rewards® credit card on-the-go:
Access to bill payments, your digital card, balance checks, and more at your fingertips.
• Access Gift Cards:
Upload, buy, and scan to redeem in store - it's that easy.
• Find your closest store:
Get directions, check open hours, and more.
T.J.Maxx: FAQ
Is T.J.Maxx software compatible with iPad devices?
T.J.Maxx isn’t available on iPad devices.
Who is the creator of the T.J.Maxx app?
The creator of T.J.Maxx is The TJX Companies, Inc.
What is the minimum iOS version needed for T.J.Maxx to work?
The minimum supported iOS version for the T.J.Maxx app is iOS 12.0.
What user rating does the app have?
The current user rating of the T.J.Maxx app is 2.4
What genre is the T.J.Maxx app?
The App Category Of T.j.maxx Is Shopping.
What is the latest version of T.J.Maxx?
The latest T.J.Maxx version released is 16.3.
When was the latest T.J.Maxx update?
The latest T.J.Maxx update was released on September 17, 2024.
When was the T.J.Maxx app released?
The T.J.Maxx app originally came out on February 5, 2023.
What content advisory rating does T.J.Maxx have?
T.J.Maxx doesn’t contain potentially objectionable material and is rated The TJX Companies, Inc.
What are the languages supported by the T.J.Maxx app?
Currently, T.J.Maxx supports English.
Does Apple Arcade provide access to T.J.Maxx for its subscribers?
No, T.J.Maxx is not featured on Apple Arcade.
Can users make in-app purchases in T.J.Maxx?
Unfortunately, users cannot make in-app purchases within T.J.Maxx.
Is T.J.Maxx designed for Apple Vision Pro integration?
Sorry, T.J.Maxx is not designed for integration with Apple Vision Pro.
Does T.J.Maxx incorporate ads within the app?
Yes, T.J.Maxx incorporates ads within the app.
Screenshots of T.J.Maxx
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