Zero stars
NEVER USE THIS SERVICE!!!! I booked a spot for a professional event I was attending with a friend of mine in DC on a Friday night and I wanted assurance that parking would be available, so I booked a spot in advance at a garage near the venue for like $10 or something like that. I arrive at the garage entrance during the time frame I booked, and the entrance is closed so I couldn’t get in! Had to go to another garage where I also had to pay to park. Will never be using this service ever again.Scam app
Park chirp charged me 10 dollars to park at Memorial Hermann Parking Plaza and issued me a barcode to enter the garage AFTER my 7 pm reservation. Upon arrival there is nothing there to accept the barcode. I contacted management in the garage and they said they don't accept Park Chip. They instructed me to pull a ticket, pay AGAIN to park. Because ParkChirp doesn't let you enter until AFTER your reservation begins the refund button magically disappears once you enter the garage.
This is a SCAM. They don't answer customer service help requests. I've emailed them FOUR times for my refund. I'll report them to all authorities, BBB, and call my credit card company.One time used prepaid - garage didn't accept
I downloaded the app and searched for a garage near my destination. Miller Outdoor Theater. It sent me to a garage on commerce and Fannin. I had instructions, address and a barcode. There was nothing there to accept a barcode. The app specifically told me NOT to pull a ticket. The only way to enter was to pull a ticket. I contacted management at the garage and they said the barcode was not accepted at this location.
So, we were left holding up traffic in the garage, having to turn around and find another parking space on the street. I reported this in the app and no one has contacted me or removed the charges for a garage they had no right sending me to.