Leave a Review Vaultek Wi
Trash
Love the safe itself but app is complete trash. Half of the app can’t be used, can’t use a lot of the app features on Wi-Fi version of safe which is ridiculous because Wi-Fi goes further than Bluetooth and is always the more expensive version, constantly getting false updates when I’m just staring right at the safe and literally telling me in 10+ text open, constantly loses connection, again the safe is amazing but app is complete trash.Show lessxDeafx
Works as expected
App provides the basic features and, most importantly, the notifications that I expected for the Slider NSL20i safe. For this safe, the temperature and humidity readings/limit settings weren’t mentioned as a feature. A tamper indicator is shown in the app, but the impact detection sensitivity setting is disabled, which is a bit disappointing. Battery level, safe lock status, history log and fingerprint renaming features work fine. Since the safe’s keypad and biometric fingerprint scanner is quick and reliable, I decided not to use the smart key, and therefore did not test the App’s smart key settings. The initial WiFi connection took a few attempts before it finally completed the process.Show lesslbi777
WAY TO HARD
This is way to hard to set up. Would not connect, the password I just set up no longer works, just brutal. Returning it tomorrow.JF1213
Unhappy
Have had this safe for a few months. Everything was fine with the app then it just quit working. Hope this gets resolved or I’m done with your Wi-Fi products.Glock19xGuy
APP DOESN’T WORK AT ALL
This is basically a worthless app. It doesn’t work at all. It will not go beyond the “loading screen” and eventually prompts you to reconnect. Disappointed that Vaultek sells you equipment with the ability to connect via Apps/WiFi and it doesn’t work. Vaultek’ s failure to address the issue seems to reflect how they feel about their customers. It’s going to be hard for me to give them anymore money or recommend their products to friends after being treated like that.Show lessStevie Whitlock
So Close, But Still Cannot Connect
The only reason why I didn’t return this safe, is due to the hope they can fix this.
I spent a full two days, in conversations with Vaultek’s tech support, trying to pair the safe with the app/network. While their team was nice and tried everything they could, we still could not connect.
REALLY think Vaultek needs to look at all types of the newer routers (ie eero) and keep testing and updating the app and improvements come.
Still LOVE the idea of the WiFi capabilities, just wish it could happen. Come on Vaultek, please try to look into this!!!Show lessZL29
Great safe, but poor app
After several attempts to connect, it’s been impossible to make any use of the app since the safe will not connect. Until the connection improves, the app is worthless.SendingOutAnSOS
Will Not Connect to App for WiFi Programming
Unable to connect my safe for first time use at all. Have tried over and over again. Also, the included instructions only talk about the Bluetooth app and not the WiFi app. Very disappointed in my purchase and will be returning the safe.
iPhone 11 on iOS 14.0.1joh2239509
Worthless App
App is worthless. Can’t get past the set up a pattern Lock Screen.pdthomas01
Don’t wast your $
Does not work. This needs to be something you can depend on. Lost all confidence in this product.sid no
