Leave a Review Vaultek Wi
Failed connection
I just received my NMXI safe and I’m trying to setup the Wi-Fi connection. However, the setup process is telling me that my password is incorrect (I know that isn’t the issue). So, I followed the troubleshooting section to use advanced settings, and it gets all the way to the end, but hands on the last step. Please fix.Show lessEnder0310
Potential To Be Great
I’m not one to leave reviews, but I believe in technology and a great supporter of VAULTEK products.
First, the initial configuration process must improve. Took several attempts to configure only to find out through additional research the safe only supports 2.4GHZ WiFi connection. In my opinion please provide 5 GHZ many of your disconnect issues or issues connecting to the safe the first time may go away.
What aren’t all features the same across your entire product line? I have other safes that allow you to open up your safe via WIFI app; this safe does not let you? Why would you remove this feature?
Other than that I will not bash the product. I love VAULTEK products, and like all technology on the market you will always have a slight glitch or two.Show lessHITECH122
Horrible
Absolutely horrible app. Took forever to get it to connect to my internet because the app would glitch. Still can’t get it fully connected and get to the main page to view my safes information because when I go to select safe after I click add user it just freezes or the app crashes. I’ve reset my phone and done everything I can to get it to work, it’s horrible.Show lessTbundy2014
App crashes when trying to pair Wi-Fi
Every time I try to pair my Wi-Fi, the app just crashes.Florida8382
WIFI IS GARBAAGEEEEE
Thanks for selling me a big 400.00 brick. WiFi’s set up is a joke. Tried everything and it’s still not working.ryanivonnem
Works Great Now
Has option to name fingerprints but doesn’t seem to work. I also keep getting tamper alerts and unknown fingerprint attempt even thou no one touched the scanner and impact detection set to low.
Update
Vaultek replace my safe promptly and now all works great.pcr1948
Unable to use all Features
I can active the impact detection, nor can I use the temperature or humidity monitors. The smart button keeps changing to off after a few hours too. It's frustrating because this worked flawlessly on my pixel 3 that I had a week and a half ago. Not having a positive iPhone switch experience at all.Show lessdrmnez
Great app
Work fine for me don’t know why ppl give it a low rating ,ft1supra
App Quality Ruins an Amazing Safe
This app is garbage. Half the features falsely advertised that you pay a premium for don’t even work on the app. This alone makes Vaultek look like a sub-standard company.rich6490
This doesn’t work
This app it’s crashing every time i try to pair it with my phoneMikey lol
