Leave a Review VA Health Chat
Too many options to sign in
I don’t know why the VA has 4 different ways of signing in…causes technical bugs throughout the sign in process. K.I.S.S.
One username/password with MFA.cooplax
Would rate at 0 stars but not an option
Completely useless. Maybe the VA folks in charge of this will continue to develop it to where it is somewhat useful. Don’t waste your time and just use the normal browser.
Disappointed12345tbc
Much easier to just call
Scheduling and Pharmacy chats didn’t go smoothly. Not sure why the VA offers this if it’s not fully operational yet. Seemed like a good idea, but calling is way easier and less frustrating.Lvt77
Doesn’t Work
Like most things the VA tries to do like this, implementation is horrible. I couldn’t figure it out and I’m an IT guy so good luck to a regular Vet. Sad we spent money on this garbage.Macnilla
Still junk
Just an update that as of 12/20/22, it still won’t log you in at all “There was an error trying to
log you in. Please log in again.”
Similar, I’ll try being on hold for 1/2hr and being hung up on with the VA Telephone service.
2 stars for vague attempt and pretty colorsMarine PA
Some people are stupid
The app isn’t bad at all. Sure it’s not the greatest app to ever be made, but it works. If you’re technologically illiterate, the app may not work for you. It gives you multiple options/ways to sign in. If you can’t figure it out through one of those ways, you should have stayed in the military so your hand could be held the entire time with every thing you do.
I’m able to schedule appointments and chat with nurses through the app instead of waiting 15+ mins to talk to someone over the phone. App works as intended and does what it says it does.
4 star rating because they could of spent a little more time on the UI/UX to make sure it reads a little better on the Home Screen.Show lessGoob760
Unusable
Every time I attempt to log in, before I can do the verification code it will start all over again. Basically like calling the VA and getting disconnected after being on holdSomebody76137
Worthless
Can’t log in with any of the three options. Constant error messages. Guess I will have better luck sitting on hold on the phone forever to get half the help that I need from the VA…bluefunoodle311
Unable to log in
Haven’t been able to log in. Inputs are right but I keep getting an error message.Hop Hop
Waste of time
I tried to login and it doesn’t let me regardless.SquirrellyH
