Leave a Review Frndly TV
I like it in theory…
But it’s just not working very well. When I first got the app, I could fast forward through commercials. I was thrilled! It seem to be working great. Apparently they discovered that people value this feature and are now charging for it. STRIKE ONE! Now I cannot fast forward through anything, even though I upgraded my service to do so. It has to be recorded in order to skip the incredible TIME WASTE of commercials! STRIKE TWO! Getting things to operate the way they’re supposed is also hit and miss. Sometimes all I get is the Frndly TV logo. And sound. No picture. STRIKE THREE. I like the channel selection, and this will be the only streaming service I pay for - IF I keep it. It’s looking doubtful right now… so far, it’s been more of an irritation than an enjoyment.Show lessCaptivated2
Good luck Canceling this Service
I bought this channel three years ago after a free trial. After about six months, we realized we never logged in or used the account. We logged back in to the account and removed auto renewal. Come Sept we were surprised with a charged for a full year once again. We reach out through chat and were told it was still showing auto renewal. We chalked it up to our fault changed the settings went on our way. Year 3 and wouldn’t you know another 100 charge. I logged in checked all my accounts, auto renewal is off yet I’m charged. I reached out to chat yet again and was meet with nothing but frustrating back and forth of how to remove auto renewal. Even though I explained this is not the case it’s showing off on every account I have and no longer being charged. The rep I was chatting with was zero help. The conversation ended with me having to tell them I have to contact my bank to remove this charge and try to fight the charge and the reps only response was to turn off auto renewal. Not worth the headache, or hassle of the “friendly folks” of Frndly TV.Show lesssamanthacapuzzi
Trouble Watching Recordings on my Phone
I have always been extremely happy with this streaming service! Just recently I am having issue watching some recordings on my phone. As soon as I click it to watch the “cover picture” of the video will load but then remain frozen with no control options on the screen. The sound will be going as if nothing is wrong but the cover photo never changes. The only way to get out of this when it happens is to close out the app completely by swiping the open screen closed because there are no active screen controls. Please get this fixed! A huge part of my viewership is on the phone when I am away from home.Show lessFrustrated Fan HH
Developer Response
Thank you for the review; we appreciate having you as a customer! We apologize you are experiencing difficulties viewing recordings on your phone and would love the opportunity to make this right! Please contact us via email at support@frndlytv.com so that we can assist you! Thank you, Frndly TVFreeze/blank & Pop out video
I love being able to watch the channels/shows I want on this app, but as many have said the app has a lot to be desired. Recent update as others have said has been making it impossible to watch a complete movie without some sort of freeze/blank/buffering. Another thing that has always driven me crazy is lack of pop up video. I can’t check anything else on my phone ever and still get to watch. 98% of video playback apps have an ability to pop the screen out, so you can check a text or notification without losing spot or whatever else. I know that this app is growing with new channels, so it’s even more frustrating to be lifelong user and have to deal with stuff that wasn’t a problem years ago!Show lessNew to Audiobooks
Developer Response
We are happy to have you as a customer and appreciate your feedback! Thank you for sharing your thoughts on this feature, and we will be sure to pass your suggestions along. Thank you, Frndly TVI’ll never go back to cable
I must say, that I’ve been using this frndly app for 2 months already and I am in love with it! I love that I have all three Hallmark channels, Lifetime, LMN, Pixl, Baby First! I cut cable because it was getting ridiculously expensive to have, so decided to give this app a try when I saw the price and all the channels that came along with the subscription. I love that I can pause a show or if I missed a show from up to 3 days ago, I just go to Guide and select whatever show I missed and start watching. I won’t go back to cable as long as you keep all these great channels that I love!Show lessCountry Norma
Good but not “Family Friendly” as promised
I just canceled after 1 year with FRNDLY. I was very excited because the price and selection is great. But mainly we signed up because the website went t great lengths to talk about wanting to start a family friendly service without all the junk. I guess the contract with A&E networks compromised that. It is not family friendly to have and PROMOTE shows like “Secrets of Playboy” and “Sex before the internet”. Especially when there are ZERO parental controls. Customer service told me 9 months ago that parental controls would come in a future update, yet still are not here and there has been no timeline given. We would likely come back if there were parental controls. We don’t want our young kids exposed to add for a show about playboy (tagged at the end “Watch on FRNDLY”). Some systems have parental controls that can hide entire channels from the guide. That would be ideal. Then your kids don’t even see the titles or thumbnails.Show lessBrianB from benton
Ability to fast forward removed & unwanted rewind
I have used this app as my primary streaming app since 2021. However, I’m not a fan of the recent change from my recordings to my stuff. At first I thought it would give more app functionality. I have experienced the opposite. Shows I actively record will no longer fast forward. When I try, it jumps backwards 15-20 minutes of what I have already seen… and still will not FF. These shows are pre-recorded & not selected after the fact. When I try to delete a show, there has not been a way. Overall very frustrating. Thinking of dropping the app and switching to one that lets me FF & manage my stuff more effectively.Show lessBeancounter18
Developer Response
We appreciate you taking the time to provide feedback on recordings and My Stuff. Our team would be happy to help ensure the FF and delete functions are working properly on your device. Please email us at support@frndlytv.com. Thank you, Frndly TVThanks for adding my last suggestion to the app!
I have two more suggestions, since it’s pretty much the only app I use for watching TV. An option in the search function to only search your own recordings would be great! A quick way to see what you have. Right now a bunch of weird stuff comes up when I want to find a hallmark movie I have recorded. And scrolling through all my recordings takes forever!
AND a select multiple recordings at once to delete from your recording list. Right now you have to go in each one and delete it and then the list goes back to the beginning and doesn’t hold your place so if you want to delete a bunch of Christmas movies that start with The or anything that isn’t A is takes forever so I don’t ever delete them even though I don’t want them.
Thanks for asking for suggestions! 😊Show lessCoraC
Developer Response
We are happy to have you as a customer and appreciate your feedback. Thank you for sharing your thoughts on search and recordings; we will be sure to pass your suggestions along. We'd love the chance to walk you through some of the ways you can organize your recordings. Please reach out to us at support@frndlytv.com. Thank you, Frndly TVYour stupid changes.
You made some very stupid changes. Calling my recording ‘my stuff’ what idiot came up with that. Very hard to delete a show after I watched it. Why such stupid stupid changes. Not happy at all. Hope you plan on fixing your Obvious mistake. Hate what you have done. Fix or I am gone. Hate the changes !!!!!!!!!!!!
Here I am again saying how stupid your changes are. What idiot came up with these changes. After I watch a show it’s way way way complicated to delete it. Also where are the buttons that say. -Oldest recording , Newest recording,and recent. I can not figure out how to watch what I record. I had to just delete a bunch of stuff since I can not figure how to watch it in order. Your new screen that shows everything is so stupid and not easy to use. Please get some with a brain to fix this or sorry I will cancel.Show lessFriendly stupid changes
Developer Response
We appreciate your comments on the recent changes and have already made some changes. We appreciate having you as a customer. Please get in touch with support@frndlytv.com so we can help you further if needed. Thank you, FrndlyTVI Love Frndly Tv it’s awesomeness!!!
Hi I Love This app very much it’s got so much awesome content on here I love it 😍📺
By the way Thank You for bringing back the expiring now section in the My Stuff area!! Now I can check and see what recorded TV Shows and Movies are expiring everyday now Yahoo!!!!!! Thank You for such an awesome Streaming service I love being able to watch all the content on many devices that’s my favorite part 😃 My Favorite channels are Hallmark channel and Hallmark Movies and Mysteries channel and Hallmark Drama channel and Great American Family Channel and Great American Living Channel and The METV channel yep all of those channels are super awesomeness to watch and of course there’s a few more channels I enjoy watching too I just can’t think of them right now.
Plus here’s a channel selection for you please bring METV PLUS to the channel line up
I would love to see that channel on here!!
Anyways wishing whoever a Great Day who ends up reading this comment 😃👋Show lesshawaiiangirl61
Developer Response
Thank you for your review and kind words about our app! We are happy that you love Frndly TV and channel lineup and appreciate having you as a customer! Thank you, Frndly TV
