Start banking wherever you are with the Provident Mobile app for iOS, available to all ProvidentConnect Online Banking participants! Provident’s Mobile Banking Services allow you to check balances, pay bills, make transfers, and make check deposits. Need to find the Provident branch or ATM closest to you? Provident’s Mobile app will discover your location and provide you with addresses and phone numbers on your iPhone or iPad!
Available features include:
Account Balances
- Check your account balance and search recent transactions by date, amount, or check number.
Bill Pay
- Pay bills, review scheduled bills, and review previously paid bills from your iPhone or iPad.
Transfers
- Easily transfer cash between your accounts.
Locations
- Find nearby Provident branches and ATMs using your Apple IOS built-in GPS. Additionally, you can search by zip code or address.
Mobile Check Deposit
- Deposit checks while on the go with your iPhone or iPad.
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Summary of user reviews
Positive highlights
🔒
This app hasFraud protection
💳
This app hasConvenient mobile banking
🤖
This app hasImproved app with new features (e.g. Zelle)
💰
This app hasEarns interest on accounts
🏦
This app hasPersonable and helpful branch staff
🔄
This app hasEasy account management and money transfers
Negative highlights
🐌
This app hasSlow app performance and delayed transaction updates
🔒
This app hasComplicated login process with password resets
📸
This app hasUnreliable mobile check deposit feature
💰
This app hasLow mobile deposit daily limit
⚠️
This app hasPoor communication about app transition
🛑
This app hasInability to access accounts during app transition
What's New in Provident Bank
2024.4.0.10
June 25, 2024
This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.
The app is supposed to make things easier and save you a trip to the actual bank but when I tried to deposit checks for my 3 minor children it rejected them for 2 of the kids because the checks were all the same amount from the same place even though they had different names on them (each child had their own) so now I have to go to the bank and deposit the other ones and now it won’t be in my account until after the weekend which is extremely inconvenient.
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Response from developer
Thank you for your feedback. We are glad you're enjoying the new app. Keep an eye out for new features and functionality in the future. In the meantime, should you need to reach us, please email provident@provident.bank or call 1-800-448-7768.
