Provident Bank User Reviews

Reviews Summary

Top reviews

Leave a Review Provident Bank
  • Best Bank!!

    I have been with Provident Bank for a quick a few years. The company I used to work for used to jump around banks that they were using to do direct deposits for a checks. If you’ve got a paper check and didn’t have an account, they would charge an enormous amount to catch the check even though they were making a lot of money processing paychecks. Finally, my company found Provident Bank and have been with him and using them ever since. I have since retired and moved out of and still keep my Provident Bank permit in Social Security comes in I can transfer it to another bank real quick and I choose to do this as I don’t like any other bank as much as I like them. You go through the drive-through and the second time there they were already know your name & your face. I asked them if they were using something to identify you, and they were not! I find this rather amazing! So, I have an account at another bank because they’re not in my state where I can transfer all my bill money and as a back up in case my debit and I need to wait to get it replaced I have access to my money always! Every person in the Flemington branch is personable, and nice they treat you very well! You also get interest on your account & may also have your ATM fees refunded! Great bank I just left Provident in Flemington New Jersey! I wish they were all over.
    Show less
  • Best Bank!!

    I have been with Provident Bank for a quick a few years. The company I used to work for used to jump around banks that they were using to do direct deposits for a checks. If you’ve got a paper check and didn’t have an account, they would charge an enormous amount to catch the check even though they were making a lot of money processing paychecks. Finally, my company found Provident Bank and have been with him and using them ever since. I have since retired and moved out of and still keep my Provident Bank permit in Social Security comes in I can transfer it to another bank real quick and I choose to do this as I don’t like any other bank as much as I like them. You go through the drive-through and the second time there they were already know your name & your face. I asked them if they were using something to identify you, and they were not! I find this rather amazing! So, I have an account at another bank because they’re not in my state where I can transfer all my bill money and as a back up in case my debit and I need to wait to get it replaced I have access to my money always! Every person in the Flemington branch is personable, and nice they treat you very well! You also get interest on your account & may also have your ATM fees refunded! Great bank I just left Provident in Flemington New Jersey! I wish they were all over.
    Show less
  • The bankers in Fanwood

    The manager. Liliana is very helpful always, Halina , one of the tellers is the best, I go to her all the time. All the other tellers are always readily willing to help and all are extremely friendly. Piano Ma’am
  • Broken

    The app no longer lets me deposit checks, as when I try to take a photo of the check it gets stuck on the “Rotate your device…” prompt and no amount of rotating works. Without this feature the app is very nearly useless.
  • Mobile deposit does not work

    On any newer iPhone when you go to take the picture it just goes blurry and asks you to rotate.
    This is on multiple devices. Turned off and back on. Removed and re downloaded. It’s been months with no fix.
    Epic fail
  • Mobile Deposit

    I don’t know why they decided to update the mobile deposit but you have to sit and rotate your phone until it eventually connects and the camera turns on which is absolutely annoying. It was perfectly fine the way it was and now they made it extremely difficult to deposit a check.
  • Good and bad

    I like the simplicity of the app. It does what I need and nothing that I don’t. It is terribly slow though. I consistently get emails from the companies that I pay bills to that they are paid, but it takes the app sometimes days to show it posted. So there may be a significant difference in what my account shows and what is actually there. It’s a good way to get jammed up or bounce a check.
    Show less

    Developer Response

    Thank you for your feedback. Keep an eye out for new features and functionality with our app in the future. In the meantime, should you need to reach us, please call 1-800-448-7768 or email provident@provident.bank
  • Very good App experience

    I am a big fan of this App. The usability is great, I am able to manage a lot of accounts at the same time , easy to transfer money to my kids too!
  • Convenient with fraud protection

    It is very convenient with lots of fraud protection, plus you can set the transaction limit alert so won’t have to worry about fraud. Good Mobil app for small bank
  • Not working at all

    I open a new account and still until this date I have not able to set up my bill pay or zelle because they are having technical problems. I called several times and my problem still not resolved. Will closing the account soon

Alternatives to Provident Bank